Company Biography

As Ontario's only multi-utility provider, we offer a comprehensive range of services, including water, wastewater, natural gas, electricity, and telecommunications - all under one roof. This integrated approach empowers us to deliver innovative solutions, exceptional customer service, and operational efficiencies that set us apart in the industry.

With over 150 years of commitment to the Kingston community, we work every day to provide the safe, reliable utility services our customers rely on. Our efforts go beyond keeping the lights on and the water flowing. We’re driving progress through projects that create lasting, positive change. At the heart of everything we do is our vision to advance our unique utility model to benefit our customers and build better communities.

At Utilities Kingston, we believe that strong communities are built by strong teams. By joining us, you'll be part of a collaborative and dynamic environment where your skills and ideas will contribute to enhancing safety, driving reliability, and building a resilient future for our community.

Primary Duties

The Project Manager, IT is responsible for the successful planning, execution, budgeting and delivery of technology projects that support Utilities Kingston’s strategic and operational goals. Reporting to the Technology Project Delivery Manager, this role ensures that projects are delivered on time, within scope and budget, and in alignment with established service delivery standards.

The incumbent will coordinate cross-functional teams, manage project risks, and maintain strong communication with stakeholders to ensure project success and business value realization.

Major Responsibilities:

1. Lead the end-to-end delivery of assigned IT projects, including defining scope, developing project plans, managing resources, and tracking progress throughout project lifecycle from initiation and planning to project close.

2. Serve as the primary point of contact for project stakeholders, ensuring clear communication of goals, timelines, risks, and deliverables.

3. Apply project management best practices and frameworks (e.g., Agile, Waterfall, ITIL) to ensure consistent and efficient project delivery.

4. Identify, assess, and mitigate project risks and issues, escalating when necessary to ensure timely resolution.

5. Ensures effective budget tracking and resource allocation.

6. Ensure that the health and safety of employees, third parties and the community is paramount in all activities.

7. Collaborate with internal teams (IT, IS, SCADA) and external vendors (City of Kingston) to ensure alignment and accountability throughout the project lifecycle.

8. Maintain accurate project documentation and provide regular status updates to the Technology Project Delivery Manager and other stakeholders.

9. Contribute to the refinement of project delivery processes and tools, supporting a culture of continuous improvement and service excellence.

10. Recommend staffing, tools/equipment and vendor selections and manage the procurement process.

Education, Certification and Other Qualifications Required

1. Advanced project management and organizational skills

2. Advanced communication and interpersonal abilities

3. Advanced ability to develop, monitor and report on budgets

4. Intermediate ability to manage multiple projects and priorities simultaneously

5. Intermediate skills in project management tools (e.g., MS Project, Jira, Asana)

6. Intermediate analytical thinking and problem-solving skills

7. Intermediate familiarity with change management principles

Knowledge:

1. Advanced IT infrastructure and enterprise systems

2. Advanced project management methodologies (Agile, Waterfall, hybrid)

3. Intermediate ITIL service management principles

4. Advanced cybersecurity and data privacy considerations

5. Intermediate vendor and contract management

Experience:

1. Bachelor’s degree in Information Technology, Computer Science, or related field

2. PMP, CAPM, or Agile certification preferred

3. Minimum 4+ years of experience managing IT projects in a corporate or public sector environment

4. Proven ability to successfully plan, budget, schedule and successfully execute IT related projects

5. Experience working in a utility or infrastructure-focused organization is an asset

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.

Utilities Kingston thanks all candidates that apply; however, only those selected for further consideration will be contacted.

Internal applicants must inform their supervisor or manager of their application and subsequent status