The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:

Program Manager, Asset Management Systems

Job Code:

P0311

Supervises Directly:

No

New or Revised:

Revised

Regular or At-Will:

At-Will

Date Last Revised:

9/17/2025

Exempt or Non-Exempt:

Exempt

Compensation Approval Signature:

Union/ Non-Union:

Non-Union

Department Name and Division:

Wastewater Treatment-Operations-Central Administration, Operations

Salary Schedule:

Non-Union Salary Range

Cost Center Code:

810003

Grade:

NU17

Essential Position:

No

Reports To:

Manager Asset Management

EEO Code:

Professionals

Work Format

In-Person

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia . We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Program Manager, Asset Management Systems is responsible for planning, implementing, coordinating, optimizing, and managing the use of systems that support the Asset Management Program such as the Computerized Maintenance Management System (CMMS), to effectively manage assets at the Blue Plains Advanced Wastewater Treatment Plant.

Essential Duties & Responsibilities:

- Establishes policies, procedures, and standards for a comprehensive asset management program and system.

- Assists the supervisor with short- and long-term planning and goal development for the asset management program and system.

- Creates, implements, and monitors asset management data and the CMMS platform to support and enhance processes and methodologies.

- Manages end-to-end work management process and work order workflows.

- Recommends business process improvements and provides advice in the areas of maintenance planning and scheduling.

- Tracks and manages asset and location data throughout the asset lifecycle.

- Provides advice and support in the areas of inventory management, contract management, and procurement management including in the direct purchasing and inventory replenishments of asset and asset related inventories to all stakeholders.

- Establishes and maintains the asset criticality and risk framework (likelihood/consequence, failure modes), and embeds it in planning/scheduling priorities, PM optimization, spares strategy, and repair/replace/rehab (CAPEX/OPEX) decisions.

- Integrates priority asset condition signals with the CMMS; set alert thresholds to auto-create work orders, validate signal quality, and report effectiveness.

- Responsible for the quality assurance and control of asset data, maintaining accurate and up-to-date records in the CMMS.

- Provides analytics and management information on Asset Management KPIs such as maintenance compliance, downtime, backlog health, inventory turns/stock-outs, and schedule attainment; interprets results for decision-makers.

- Uses the CMMS to track lifecycle asset costs, such as labor, material, and contract services.

- Reviews and modifies inspection reports, work orders, detailed records and services rendered, equipment history, cost studies, equipment evaluations, standard maintenance procedures and manpower schedules.

- Coordinates ongoing activities with DC Water Information Technology personnel to ensure effective and economical use of CMMS.

- Analyzes user problems referred by Application Experts.

- Refer Application issues (bugs, performance, basic ‘process’ type questions) to DC Water Information Technology Support.

- Administer CMMS configuration (business rules, code tables, security roles) under formal change control.

- Provides training, SOPs, and coaching to CMMS users; serves as the functional escalation liaison across Operations, Maintenance, IT, Finance, and Procurement; promotes best practices and continuous improvement.

- Ensures the adherence to safety, care of equipment and conduct, rules, regulations and procedures.

Performs other related duties and projects as assigned at the discretion of the immediate supervisor.

Supervisory Responsibilities : N/A

Key Working Relationships: Interacts with officials throughout the Authority, other government and outside entities, and private consultants and contractors.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

Five (5) years of comprehensive and progressive experience managing and optimizing CMMS platforms (e.g. Maximo, Infor EAM, SAP, Cityworks) to maintain a wide variety of industrial and process related equipment; or equivalent combination of education and experience

Experience writing requirements for projects.

Experience testing systems, writing queries, and troubleshooting software issues.

Experience in managing System Configuration, workflow development and end-user training

- Experience implementing Asset Management policies

Minimum Education Requirements:

Bachelor’s degree in Engineering, Information Technology, Business Administration or related field from an accredited college or university

Required Skills:

Asset Management

Computerized Maintenance Management Systems and Document Management Systems

Program Management

Strong PC skills, proficiency in Microsoft Office applications; demonstrated experience working with database applications

Analytical, Planning & Organizational Skills

Data-driven Decision Making

Attention to Detail & Accuracy

Communication Skills, Customer Outreach Skills, Training

Problem Solving

Data Management

- Programming skills (SQL Server)

Required Licenses & Certifications:

N/A

Required Languages:

English

Physical Requirements:

General office conditions and walking in the field to collect asset data

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

IAM Certificate in Asset Management

- Project Management Professional Certification (PMP)

Preferred Skills:

N/A

The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.*

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

- Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

- Connect to a strong culture. Everything we do is grounded in our shared values—accountability, trust, teamwork, customer focus, safety, and wellbeing.

- Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees’ individuality and unique contributions.

- Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com .