Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA has an opportunity as a Parks Customer Service Representative I, where you can be a part of a great organization and enjoy nature and the outdoors. As our Parks Customer Service Representative I, you will have the opportunity to join our team in LCRA’s East District Parks. Here you’ll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate rentals. If this sounds like a great fit for you, we look forward to receiving your application!

- Provide customer service to park visitors.

- Answer phone, greet park visitors, act as cashier and provide information to visitors on park operations and facility rentals.

- Work effectively with contract employees and park hosts.

- Collect, count and prepare cash and check deposits.

- Perform structured work assignments and receive instruction, guidance and direction from supervisor, manager, team lead and more experienced colleagues.

- Count inventory and order cleaning, office and park store supplies within approved supply management policies and procedures.

- Perform work by traveling independently to various LCRA locations as needed.

- Perform light custodial work, special event setup, park gardening and landscaping, as needed.

- Complete administrative special projects, as needed.

You Qualify With

- Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting or relevant experience.

- Driver's license

You Are a Great Fit With

- One of more years of experience in customer service with the general public.

You Gain

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org . Reasonable accommodations will be determined on a case-by-case basis.