Job Description

We are an established insulation company seeking a dependable and detail-oriented Office Coordinator. This role focuses on appointment scheduling, data entry, and customer communication. The ideal candidate is a professional office employee who works efficiently, demonstrates strong follow-through, and consistently meets deadlines.

This is a non-management position that supports daily operations through accuracy, organization, and reliable execution of assigned responsibilities.

Responsibilities

· Schedule and coordinate customer appointments through inbound and outbound phone calls in a professional and efficient manner

· Enter, update, and maintain accurate customer and job information across multiple systems

· Manage daily priorities while responding to interruptions, ensuring required work remains on schedule

· Process limited customer payments over the phone accurately and securely

· Monitor contract timelines and ensure required steps are completed within established timeframes

· Communicate professionally with customers, including addressing concerns or complaints and escalating when appropriate

· Maintain organized digital records and documentation

· Provide general office support to help maintain consistent and timely workflow

Requirements

· College degree or related experience

· Previous office, administrative, scheduling, or customer service experience preferred

· Demonstrated ability to maintain focus, follow established processes, and meet deadlines

· Strong organizational and time-management skills

· High level of accuracy in data entry and documentation

· Professional phone presence and written communication skills

· Comfort working with multiple software systems and structured workflows

· Ability to handle confidential information responsibly

· Ability to work productively with others in a small office environment

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

- 401(k)

- Life insurance

Work Location: In person