KEY RESPONSIBILITIES, JOB DUTIES and COMPETENCIES:

- Install and maintain computer/network hardware and peripheral components.

- Install and troubleshoot Microsoft and 3rd party software packages.

- Install and maintain Ethernet cabling and switches.

- Maintain campus security cameras, NVR’s, access readers and badges, and security access software.

- Maintain PBX phone systems.

- Maintain and rollout cellular devices, replace and repair, and assist with purchase and invoicing of new devices and upgrades.

- Troubleshoot and mitigate Cybersecurity Events and assist with end-user training

- Provide staff and users with assistance troubleshooting and solving computer system related problems.

- Advances job knowledge to next level by participating in educational opportunities; reading professional publications.

- Train staff and users to work with computer systems and programs.

- This position is Salary exempt.

QUALIFICATION and EDUCATION

- Associate or Technical Degree in Computer Science / Network Engineering or related field required.

- 2-3 years experience in Information Systems related field preferred

- Experience utilizing current Microsoft Operating System and Office Systems required.

- Experience in running and terminating CAT5 & 6 Ethernet cables to workstations and switches strongly preferred.

- Experience in Cybersecurity a plus.

- Strong analytical skills.

- Strong communication skills.

- Strong documentation skills.

- Detailed oriented and able to work in a team environment.

- Ability to work in a fast paced, changing environment.

- Ability to lift 50 pounds.

- Must be able to work at heights using ladders and Mobile Elevated Work Platform as accompanied by authorized personnel.