Midwest Tile & Concrete

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An exciting opportunity with a growing concrete manufacturer!
We are seeking a highly organized Inside Sales representative at Midwest Tile & Concrete Services. This role is essential in driving business growth by managing the quotation process, fostering customer relationships, and supporting sales initiatives. Ability to read blueprints is very important.
- Monitor and research bid opportunities from various sources, and track bid results and client feedback.
- Perform all quote/bid follow-up calls to customers to check on status and potential questions.
- Perform weekly closing ratio for quote/bid follow-ups to customers to check on status.
- Manage all digital and paper copies of quotes and bids.
- Serves on the Inside Sales team by demonstrating features of products and services.
- Responsible for timely follow-throughs and follow-ups with customer's questions.
- Analyze required documents, blueprints, and project plans to gain a thorough understanding of the project.
- Collaborate closely with sales, marketing, and project teams to understand client needs and tailor proposals accordingly.
- Manage the entire quote lifecycle, ensuring accuracy, timely delivery, and follow-up .
- Maintain up-to-date knowledge of industry standards, competitors’ offerings, and emerging market opportunities.
- Proficiency with Microsoft Office Suite or related software.
- Documentation management and ability to learn and use project management tools. (Titan Precast Management Software is utilized at Midwest)
- Minimum of 2 years experience in customer service or estimator role preferred , not required.
- Prior work experience in construction and underground utility preferred, not required.
- Ability to read utility plans and drainage plans is a plus!
- Excellent project management skills with the ability to coordinate multiple tasks simultaneously.
- Customer relationship management expertise to foster long-term client partnerships.
- Effective communication skills for clear articulation of proposals and negotiation points.
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Do you have experience working for a construction company or underground utility company
- Do you have at least two years of project management experience?
- Are you familiar with reading utility plans and drainage plans?