National Information Solutions Cooperative (NISC)
Oak Ridge Waste and Recycling
ENTRUST Solutions Group
AltaGas
AltaGas
National Information Solutions Cooperative (NISC)
Oceaneering
Kinder Morgan
Lower Colorado River Authority
Solify
American Water
EthosEnergy
Kairos Power
Pioneer Metal Finishing
Constellation
Constellation Energy
JANA Corporation
UtilitiesOne
Westinghouse Electric Company, LLC
Oceaneering
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
In the position, you will be responsible for preparing existing members/customers to implement iVUE Connect – Service. Utilizing your customer service and critical thinking skills, you will assist in data clean up inside iVUE Service (SIS), train personnel on aspects of the new application, assist with sales/pre sales activities such as demo's, project overview calls, and general questions, as well as answer questions on the functions/usage of the Service product via telephone, e-mail, remote, or on-site. Preference will be given to those with Connect – Service and iVUE Service (SIS) knowledge and a member/customer service background.
Bachelor's Degree in a business-related field or equivalent experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.