National Information Solutions Cooperative (NISC)
National Information Solutions Cooperative (NISC)
Belmont Municipal Light Department (Belmont Light)
JANA Corporation
Duke Energy
Trihydro
Oceaneering
Teck Resources Limited
National Information Solutions Cooperative (NISC)
Southern Company
Superior Propane
Kinder Morgan
Westinghouse Electric Company, LLC
Canduct Group of Companies
JW Water Holdings, LCC
Kinder Morgan
Southern California Edison (SCE)
Plains All American
NextEra Energy Resources
Southern California Edison
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld's Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our Team.
In the position, you will be responsible for performing software implementations for Member/Customers and managing implementation projects. You will provide application support to customers and validate the accuracy of their converted data. Utilizing your customer service and critical thinking skills, you will train personnel on all aspects of the application and answer questions on the functions/usage of the Customer Care and Billing (CC&B) product via telephone, e-mail, remote, or on-site.
For more information on Communications CC&B, click here.
Bachelor's Degree in a business-related field or equivalent experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.