We are seeking a Process Control/IT Technician for our Florence, Arizona site. Reporting to the Plant Metallurgist, the Process Control/IT Technician is responsible for installing, maintaining, and troubleshooting process control, computer, and electronic communications hardware and software at the Florence Copper site.

Duties & Responsibilities:

- Support software communication links between process and business systems: process PLC network, electrical resistance tomography geophysics, Capstone data historian, 4Site EAM, and payroll.

- Maintain and troubleshoot physical and wireless networking, including Ethernet, fiber, and Wi-Fi connections.

- Support site supervisory control and data acquisition (SCADA) system.

- Support 4Site enterprise asset management software.

- Install, configure, and support site hardware systems including Windows client workstations and laptops; printers, plotters, and copiers.

- Maintain communications systems: VOIP (Shoretel PBX) and company mobile phones (iPhone and Android).

- Support site security and surveillance systems.

- Administer and support active directory environment (e.g. adding, removing, and modifying user and computer accounts).

- Write IT procedures and various technical documents.

- Respond to Help Desk requests.

- Provide individual and group user training.

- Maintain inventory of IT parts and supplies.

- Arrange for disposal/recycling of used hardware.

- Maintain Florence Intranet and other sites.

- Work with planner systems at Gibraltar or other Florence IT projects as needed.

- Provide after-hours support when required.

- Other duties as required.

Qualifications & Education

- High school diploma with certification as an IT Technician is required; an associate's degree or higher in a relevant field is preferred.

- Training in the maintenance of SCADA systems and PLC systems (such as Allen Bradley) is preferred.

- Completion of a technical writing course or equivalent experience.

- A minimum of 2 years of experience working in an IT environment is required; experience in process control would be beneficial.

- Experience maintaining SQL relational database software, preferably MS SQL Server.

- Experience working with industrial control and SCADA systems, preferably PLC-based.

- Experience installing, supporting, and troubleshooting Ethernet and wireless networks for local and remote connectivity.

- Excellent written and verbal communication skills.

- Ability to work well under pressure and with minimal supervision.

- Ability to maintain information confidentiality.

- Excellent diagnostic and problem-solving skills.

Work Environment:

- Occasionally, work will be performed outdoors or in the plant setting.

- While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds.

- Must work in compliance with the Florence Copper (OSHA) site safety program.

- Personal protective equipment is required when working in the plant environment, including a hard hat, hearing protection, safety glasses, safety footwear, and other necessary protective gear.

Job Type: Full-time

Pay: Up to $14.70 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Employee assistance program

- Employee discount

- Flexible schedule

- Flexible spending account

- Health insurance

- Life insurance

- Parental leave

- Professional development assistance

- Tuition reimbursement

- Vision insurance

Work Location: In person