Ergon Associated Asphalt Partners, a subsidiary of Ergon Inc., is looking for a Night Dispatcher at our Tampa Causeway location. Dispatchers perform key technical roles for our terminals. The Dispatcher will be responsible for dispatching company and third party drivers to client sites to ensure timely and accurate delivery of customer loads. Additionally, the Night Dispatcher will assist in the processing of driver paperwork, customer invoicing, and bills of receipt.
This position will report directly to the Fleet & Dispatch Manager with dotted line to the Lead Dispatcher. This position will interface directly with company and third party drivers, customers, and vendors, as well as company employees at the terminal and Corporate Office.
General Responsibilities•Maintain Company confidentiality.
•Cooperate with executive officers, administrators, co-workers, customers and suppliers.
•Maintain open and effective communication with the Dispatcher, Lead Dispatcher, Terminal Manager, Fleet & Dispatch Manager, and Senior Transportation Manager.
•Maintain regular hours by being present and prepared to work during designated hours.
•Follow Company policies by conforming to the procedure outline in the Office Manual.
•Maintain a safe and organized work area.
•Maintain a competent level of understanding with equipment and trucks.
•Understand and apply all environmental health and safety rules and regulations according to the established Company policies and procedures.
•Work with the Fleet & Dispatch Manager and Lead Dispatcher to determine priorities.
•Work overtime, including nights and weekends, as needed.
Specific Responsibilities
The Night Dispatcher works directly with the Lead Dispatcher, Fleet & Dispatch Manager, Terminal Manager, and Senior Transportation Manager. Specific duties include, but are not limited to the following:
•Will be flexible in reporting to the office to cover needs of the business during the overnight hours
•Will be responsible for taking calls for any issue that arises between the hours of 12:00 a.m. to 8:00 a.m. whether in the office or not.
•Prepare and complete an "Asphalt and Transport Ticket" for each scheduled load.
•Review of Hours of Service (HOS) of drivers on Electronic Logging Device (i.e. Unassigned Miles and Log Corrections)
•Maintain all working & shared documents that address the location of all "Set-Off Equipment."
•Collect money and/or run credit cards for COD customers.
•Manage inventory of all truck and trailer parts in MTS.
•Check all alerts in MTS for drivers training, and transportation employees.
•Notify each employee of training.
•Verify training is being completed in the time frame given.
•Notify Fleet Manager upon completion.
•Provide ports with proper documents when shipping containers overseas.
•Verify each driver's paperwork match with documents sent to ports for shipment before arrival to the port.
•Complete clerical work related to dispatching motor vehicles to transport and receive product(s)
•Provide route and destination information and special instructions to drivers.
•Work with management to address driver problems and emergency issues that arise after normal business hours regarding product loads, motor vehicles and other related transportation issues.
•Assist in resolving last minute changes made by customers.
•Complete the "Weigh" process for all incoming and outgoing trucks receiving product loads including:
+ Be able to enter a new order into the order weigh system should one get called in during the night.
+ Weigh and record truck weight before receiving each product load;
+ Weigh and record the weight of ever loaded truck after it has been loaded with product;
+ Understand and use weighting scales and applicable equipment to record weigh data;
+ Complete and print "Asphalt and Trip Tickets." Retain the designated copy for dispatch record applicable load;
+ Request and receive every "Asphalt" or "Trip" ticket from each driver up of his/her return from a completed delivery;
•Provide detailed report to Dispatcher every morning at end of shift.
•Make sure office area is clean and neat for the next day's business
General Qualifications
•Excellent oral and written communication skills
•Solid computer skills and ability to learn new technology
•Previous trucking dispatch or transportation experience (preferred)
Physical Requirements
•Able to sit or stand for long periods of time, as needed
•Manual dexterity to work at computer for long periods of time
•Able to comfortably stoop, bend, kneel and climb stairs
•Able to lift 50 lbs. as needed
•Able to travel to company locations, customers, and conferences, as needed; Travel potential 5%
Why Ergon Inc.?
Benefits
At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquarters in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:
•401(k) matching & profit sharing
•Health, Dental, Vision, and Life Insurance
•Short- and Long-Term Disability Plans
•Additional voluntary benefits
•Paid holidays, vacation, and sick leave
At Ergon Inc., We Live By Our Core Values
•Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
•Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
•Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
•Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.
Come and join the Ergon team!
Must be able to pass a pre-employment drug screen and background check. A clean MVR is required.
We are an EEO/AAP employer.
Job Role: Night Dispatcher
Location: Tampa, Florida
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