The Shaw Group is one of Eastern Canada's leading natural resource manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes. Five retail Shaw Centres and more than 300 dealers sell Shaw Group products. Our company operates on a decentralized basis through several divisions and subsidiaries: Shaw Brick, Shaw Precast Solutions, Shaw Resources, Shaw Renewables, Clayton Developments Limited, MMH Prestige Homes Inc., Ven-Rez Products Limited, Shaw Lifestyle and Shaw Living.
Working from our office in Lantz, Hants County, we are currently recruiting a Dispatcher to support our fleet of trucks, the shipping department, and to provide exceptional customer service. This is a demanding position, requiring the ability to coordinate deliveries between the Shipping Department, Drivers, and customers - all considered to be your customers.
Responsibilities
•Uphold health and safety regulations according to The Shaw Group Occupational Health and Safety Manual.
•Responsible for the daily dispatch, taking into account efficiency as well as customer satisfaction.
•Trouble shoot and problem solve various delivery issues with the objective of customer satisfaction, and escalating issues as appropriate.
•Ensure time allocated for future bookings based on capacity and demand forecast.
•Schedule maintenance and repairs of all trucks at various shops throughout Atlantic Canada
•Assist with the maintenance of records and documentation for compliance with the National Safety Code Standards
•Contribute to a team environment by performing other duties as required.
Qualifications
•Exceptional customer service and interpersonal skills, with the ability to handle a variety of customers concurrently.
•Strong communication skills, both verbal and written.
•Strong team player and problem-solving skills.
•Good organizational skills, including administration and experience with Microsoft Office (Word, Excel, Outlook)
•Minimum Grade XII or equivalent; post secondary training and/or experience in the Transportation industry would be considered a strong asset.
About The Shaw Group Limited
The Shaw Group is one of Eastern Canada's leading manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes. Five retail Shaw Centres and more than 300 dealers sell Shaw Group products. Our company operates on a decentralized basis through a number of divisions and subsidiaries: Shaw Brick, Shaw Precast Solutions, Shaw Resources, Clayton Developments Limited, MMH Prestige Homes Inc., Ven-Rez Products Limited, Shaw Lifestyle and Shaw Living.
Are you interested?
We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow, and we create a safe environment for our people to bring fresh ideas to the table. If this sounds like the right fit for you, please show your interest by submitting your cover letter and resume.
We are committed to offering equal employment opportunities in our workplace and encourage applications from Women, Indigenous persons, persons with disabilities, and members of visible minorities.
For more information on The Shaw Group of Companies please visit our website: www.shawgroupltd.com
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