What You’ll Do

As a Service Clerk, you will be responsible for accuracy, communication, and follow‑through across shipping, receiving, and billing processes, including:

- Verify that packing lists are accurate and complete, including heat numbers, tag numbers, and piece counts

- Review documentation for discrepancies and communicate findings with the warehouse supervisor and sales team

- Invoice customers accurately and timely for materials shipped

- Enter and maintain data in the Metalware system, including billing, credit/debit memos, and returns

- Assist with the receiving process, ensuring paperwork from drivers or railcars matches office documentation

- Verify receiving reports and stock transfer forms, resolving discrepancies with warehouse personnel

- Communicate returns promptly to ensure proper material handling and system updates

- Initiate and complete customer problem reports, helping identify opportunities for process improvement

- Support other shifts or duties as needed, based on operational needs

What We’re Looking For

- Strong attention to detail and accuracy

- Ability to communicate clearly and professionally with multiple teams

- Basic computer and data entry skills

- A positive, team‑first attitude and willingness to learn

- Flexibility to support different shifts or tasks as directed