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OVERVIEW

The Benefits Generalist is responsible for the day-to-day administration and support of the organization’s employee benefits programs (health, dental, vision, life insurance, flexible spending accounts, etc.). This role serves as a key point of contact for employees, providing guidance on benefit plan options, answering questions, and ensuring a positive employee experience. The Benefits Generalist ensures accurate processing, timely communication, and effective resolution of benefit-related inquiries, contributing to a smooth and efficient benefits operation.

CORE RESPONSIBILITIES

- Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, accident and death claims, etc.

- Oversee maintenance of employee benefits files, maintain group benefits database, and update employee payroll records.

- Perform audits regarding benefit elections, payroll deductions, supporting documents, etc.

- Provide customer service support to internal and external customers. Leverage communication tools to enhance understanding of the company's benefits package.

- Distribute materials for benefits orientations and open enrollment. Provide benefit software training and support to office associates and the field staff.

- Travel locally and overnight to different locations for benefits-related trainings and enrollments.

- Other duties as assigned

QUALIFICATIONS & SKILLS

- Excellent communication & organization skills

- Basic understanding of core employee benefits

- Strong attention to detail and accuracy

- Proficiency in Microsoft Office

- One year of customer service, HR, or benefits experience

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at

Email: clester@dhec.com

Equal Opportunity Employer, including disabled and veterans.