Flexibility Option:

Job Req Id: 30995

Description:

Employee-Owned. Customer-Driven.

This position will report to: Justin R Chase

Application Deadline: Posted until filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

This position will be located in: Fargo, ND ; Tampa, FL; Remote

This position is posted: Both Internally and Externally

Job Summary

The Alliance Development Manager is responsible for identifying, developing, and strengthening strategic alliance account relationships to drive business growth and market expansion. This role promotes the company’s products, services, and capabilities to maximize customer sales potential and establish new alliance partnerships. The position is accountable for developing new accounts, documenting cost savings initiatives, coordinating demand generation strategies with preferred vendors, and effectively managing company sales and support resources to achieve strategic and financial objectives.

Responsibilities

Essential Functions

- Meets or exceeds established Demand Generation goals through consistent, structured account planning and execution.

- Identifies, infiltrates, and grows current and prospective alliance accounts by developing new relationships, capabilities, and cross-sell opportunities.

- Researches, targets, and converts qualified prospects by identifying key influencers and positioning the company effectively against competitors.

- Aligns targeted opportunities with active promotions and new or expanded capabilities to strengthen alliance relationships.

- Documents all prospecting activities, opportunities, and customer interactions in company systems to ensure accurate pipeline visibility.

- Translates customer business objectives into differentiated company solutions that deliver measurable business outcomes.

- Stays current on company offerings, competitive advantages, and market trends to support strategic sales positioning.

- Guides high-potential accounts to appropriate senior contacts and coordinates company resources, marketing tools, and technical specialists to deliver comprehensive solutions.

- Ensures responsive, high-quality customer service by facilitating pricing, expediting, returns, and timely follow-up on inquiries and requests.

- Collaborates with internal teams and preferred vendors to develop and execute demand generation strategies that maximize sales and profitability.

- Provides feedback and strategic input to marketing, pricing, and purchasing teams regarding customer needs, competition, and market opportunities.

- Represents Border States at industry events and conferences to strengthen partnerships and uncover new alliance opportunities.

Non-essential Functions

- Travels to existing alliance branches to maintain up to date knowledge of Border States services and offerings.

- Leads and attends demand generation and product meetings, technical training programs, and trade shows, as required.

- Entertains clients as needed.

- Assists with special projects or initiatives as assigned.

Qualifications

- Bachelor’s degree in business, sales, marketing or trade degree with the equivalent in related work experiences within the Utility vertical, required.

- 3+ years of direct experience working for an Investor-Owned Utility (IOU).

- Proven successful experience with contract negotiation.

- Ability to professionally present in front of a large group.

- Ability to read, write and speak in English required.

- Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), internet, email and SAP software.

Skills and Abilities

- Consistently provides responsive, quality service to meet and exceed customer expectations.

- Technical competence in understanding electrical and gas systems.

- Knowledge of IOU business practices.

- Excellent interpersonal, written and verbal communication skills.

- Ability to effectively plan and organize.

- Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

- Lift from Waist:

- < than 10 lbs. - Not at all

- 10 to 25 lbs. - Not at all

- 26 to 50 lbs. - Not at all

- 51 to 75 lbs. - Not at all

- 75 to 100 lbs. - Not at all

- 100+ lbs. - Not at all

- Lift from Floor:

- < than 10 lbs. - Frequently

- 10 to 25 lbs. - Frequently

- 26 to 50 lbs. - Occasionally

- 51 to 75 lbs. - Not at all

- 75 to 100 lbs. - Not at all

- 100+ lbs. - Not at all

- Carried for Distance:

- < than 10 lbs. - Not at all

- 10 to 25 lbs. - Not at all

- 26 to 50 lbs. - Not at all

- 51 to 75 lbs. - Not at all

- 75 to 100 lbs. - Not at all

- 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

- Sitting (a continuous period of being seated) - Continuously

- Standing (for sustained periods of time) - Frequently

- Walking (moving about on foot to accomplish tasks) - Frequently

- Bending/stooping (downward and forward) - Frequently

- Crawling (moving about on hands and knees or hands and feet) - Not at all

- Climbing/Walking Stairs (ascending or descending) - Frequently

- Reaching (extending arms in any direction) - Frequently

- Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally

- Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

- Balancing (maintaining body equilibrium to prevent falling) - Occasionally

- Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Frequently

- Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally

- Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

- Grasping (Applying pressure to an object with the fingers and palm) - Frequently

- Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently

- Talking (expressing or exchanging ideas by means of the spoken word) - Continuously

- Driving (the control and operation of a motor vehicle) - Frequently

- Desk work (work usually performed at a desk) - Frequently

- Use of a computer - Frequently

- Use of a telephone - Continuously

- Exposure (to adve

- Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously

- Exposure to adverse weather & temperature conditions) - Occasionally

- Travel (travel needed to perform job duties) - Frequently

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.