Provides clerical and administrative support to departmental Managers, and assists in coordination of daily operations, including recording and reporting data. In this position, the operations specialist should have administrative / operational experience at an entry-level position.

- Creates, distributes, and closes-out customer tickets on a daily basis.

- Maintains and distributes department related information on a daily basis.

- Communicates with other supervisors and managers about operations and/or dispatch issues.

- Completes and maintains a variety of reports as directed by the department manager.

- Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.

- Assists in the implementation of operational projects as needed.

- Communicates with customers about service issues as needed.

- Communicates with employees about scheduling and work assignments as needed.

- Performs other duties as assigned.

Other Job Responsibilities

- Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.

- Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.

- Any additional job duties that may be assigned by the Supervisor.

Work Environment

- Normal setting for this job is: office setting and outdoor environments.