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The Services Strategy & Project Manager will help VAM USA take new services to a stainable level regarding both process and financials. The objective of the project led by the services project manager is to contribute at making the company cycle proof to the oil & gas ups and downs by changing the customer experiences with the company product and services.
Essential Duties And Responsibilities Include The Following
- Utilize technical and project management expertise and experience to develop, coordinate, and execute existing or new projects aimed at increasing revenue.
- Support, audit, and continuously monitor the achievement of Plant (mill) KPI’s related to the Industrialization deployment and Production of Smart Run and other digital initiatives.
- Support regional & Global OCTG Services, Sales and Commercial initiatives and projects to help gain market share and competitive advantage, utilizing expertise and industry knowledge.
- Provide input for the development of Services annual operational plans, strategies, and optimal budget in line with business objectives.
- Track & report budget performances and KPI’s related to productivity (Revenue, Expense, Gross Margins). Investigate and reconcile any significant variances to ensure effective performance and cost control.
- Develop goals and performance metrics for Services. Tracking and measuring metrics and implementing improvements, as necessary.
- Provide oversight and support to operations field teams related to execution of Services, ensuring quality service delivery and elimination of Service failures towards promoting a performance and quality driven culture.
- Reports, investigates, and implements corrective actions for service quality nonconformance’s and safety incidents.
- Support regional sales and business development teams towards the development and deployment of existing and new innovative OCTG services and digital systems.
- Identify and incorporate best practices from past operations and OCTG industry expertise to ensure continuous improvement.
- Promote knowledge sharing, develop and establish positive relationships with internal OCTG, Sales, External (Distribution & 3rd party vendors) and Customers to identify offerings to that will lead to Service improvements and market share.
- Fully and actively participate in the corporate QHS&E policies to promote a safe work environment for all employees.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Business Acumen - Demonstrates knowledge of market and competition. Develops and implements cost saving measures. Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments
- Planning/Organizing/Professionalism - Uses time efficiently. Approaches others in a tactful manner; Reacts well under pressure
- Diversity/Ethics - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Works with integrity and ethically; Upholds organizational values; Treats people with respect; Keeps commitments.
- Analytical/Problem Solving - Collects and researched data. Works well in group problem solving situations. Demonstrates attention to detail
- Oral/Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Demonstrates accuracy and thoroughness. Listens and gets clarification; Responds well to questions
- Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
- Quality - Monitors own work to ensure quality. Looks for ways to improve and promote quality. Meets productivity standards; Strives to increase productivity. Demonstrates accuracy and thoroughness
- Adaptability/Dependability - Able to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
- Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions
- Safety and Security - Observes safety and security procedures and leads by example
- Adherence to Vallourec Core Values and culture of diversity, equity and inclusion.
- Minimum of 10 years’ experience in the oil Field is required
- Associate Degree is required
- Computer Skills: Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint
- SAP knowledge
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Write routine reports and correspondence
- Ability to speak effectively before individuals, groups of customers, vendors, or employees of organization
- Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Must have the ability to compute rate, ratio, and percent and to create and interpret bar graphs and/or customer related diagrams
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of instructions furnished in written, oral, diagram, or schedule form