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Superior Services has proudly served our community for over 20 years, earning a reputation for quality work and exceptional customer care. We're now seeking an experienced Plumbing Department Manager to join our growing team. If you're looking for a long-term opportunity with a company that values its employees and puts customers first, we’d love to hear from you.
- Manage day-to-day operations including service and resource allocation
- Plan, schedule, and oversee plumbing projects and service calls
- Develop and maintain strong relationships with customers, contractors, builders, and commercial clients
- Take an active role in pursuing major sales opportunities, preparing estimates, and negotiating contracts
- Develop and execute sales strategies to drive revenue growth
- Set, track, and achieve departmental sales goals, margins, and profitability targets
- Supervise, train, and evaluate plumbers, apprentices, and support staff
- Resolve customer complaints or concerns quickly and professionally
- Communicate effectively with clients, keeping them informed about the restoration process and addressing their concerns
- Ensure compliance with all relevant plumbing codes, safety regulations, and licensing requirements
- 100% paid insurance premiums on medical, dental and vision
- 401k & Roth 401k plans with up to 4% company contribution
- 100% paid long-term disability insurance
- Paid life insurance plan
- 2 floating holidays
- 6 paid holidays
- Vacation pay
- Paid weekly- 10+ years of plumbing experience preferred - 4+ years of sales experience
- Valid Journeyman Plumber’s license preferred
- Strong understanding of plumbing systems
- Ability to read blueprints and technical drawings
- Knowledge of local plumbing codes
- Excellent customer service skills
- Ability to work as part of a team and take direction
- Neat and clean presentation
- Great work ethic
- Valid driver's license and clean driving record required