POSITION IN THE ORGANIZATION

- Position: Inspection Coordinator

- Reports to: Operations Manager

Come join one of the fastest growing Quality Assurance and Inspection teams in North America!

As an Inspection Coordinator, you will serve as the critical communication hub between clients, inspectors, and management, coordinating third-party QA/QC inspections while ensuring seamless operational excellence. This role requires exceptional organizational skills and strong verbal communication abilities, as you'll spend approximately 50% of your day on phone calls managing inspector schedules, client relationships, and project coordination.

CORE RESPONSIBILITIES

Inspector Coordination & Scheduling

- Coordinate and schedule qualified inspectors for third-party QA/QC inspection services across multiple projects

- Match inspector expertise with specific project requirements and client specifications

- Manage inspector availability, workload distribution, and travel logistics

- Ensure proper certification and qualification verification for assigned inspection tasks

- Comply with resume/CV formatting guidelines when proposing an inspector's profile

- Handle last-minute schedule changes and emergency inspection requests

Client Communication & Relationship Management

- Serve as primary point of contact for existing client accounts, maintaining strong professional relationships

- Conduct regular client check-ins and proactively address service needs

- Farm existing accounts by identifying opportunities for additional inspection services

- Coordinate pre-inspection meetings and project kickoff calls with clients

- Provide project status updates and maintain transparent communication throughout inspection processes

- Handle client inquiries, concerns, and service requests with prompt, professional responses

Report Management & Quality Control

- Receive, review, and approve inspection reports for accuracy and completeness

- Ensure reports meet client specifications and industry standards

- Coordinate report revisions and corrections when necessary

- Manage report distribution timelines and delivery methods

- Maintain organized filing systems for all inspection documentation

- Track report status and follow up on pending submissions

Financial Coordination

- Validate revenue accuracy for completed inspection services

- Review and approve inspection-related costs and subcontractor expenses

- Coordinate with accounting for invoice processing and payment tracking

- Monitor project budgets and cost overruns

- Prepare monthly financial summaries for inspection activities

- Process inspector expense reports and travel reimbursements

Operational Support Activities

- Utilize internal management software for project tracking and data management

- Coordinate with regional teams to optimize resource allocation

- Maintain inspector database with certifications, specializations, and availability

- Prepare inspection work orders and technical specifications

- Coordinate safety briefings and site-specific requirements

- Track inspection completion rates and quality metrics

- Facilitate communication between field inspectors and office staff

- Coordinate with subcontractors and ensure compliance with contract terms

QUALIFICATIONS AND EXPERIENCE REQUIRED

Essential Qualifications

- Exceptional verbal communication skills with professional phone presence

- Strong organizational abilities with attention to detail and accuracy

- Highly responsive communication style with ability to manage multiple priorities

- Minimum 3-5 years' experience in inspection coordination, project management, or related field

- Proficiency in MS Office Suite (Excel, Word, Outlook) and database management

- Experience with ERP software and project management systems

- Ability to work autonomously while maintaining team collaboration

Preferred Experience

- Background in oil and gas equipment inspection or energy industry

- Knowledge of quality assurance and quality control processes

- Experience with third-party inspection services

- Familiarity with industry standards and certification requirements

- Previous client relationship management experience

Key Characteristics

- Autonomous: Prioritize, manage, and execute inspections for your assigned accounts and/or projects independently

- Organization: Exceptional ability to manage multiple projects, deadlines, and competing priorities simultaneously

- Communication: Outstanding verbal communication skills with confidence in client-facing interactions and phone-based coordination

- Responsiveness: Quick to respond to client needs, inspector requests, and changing project requirements with solution-oriented approach

BENEFITS

- Medical, vision, dental, and life insurance

- Retirement account with company matching

- Professional development opportunities

- Competitive salary with defined performance incentives

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

- Vision insurance

Experience:

- coordination: 3 years (Required)

Ability to Commute:

- Houston, TX 77079 (Required)

Work Location: In person