North Texas Municipal Water District (NTMWD) provides vital wholesale water, wastewater and solid waste management services to more than two million people who call North Texas their home. Our culture is deeply ingrained in our core values of Integrity, Trust, Respect, Unity, Service, and Teamwork (ITRUST). Our employees will tell you they feel a sense of purpose and have a daily opportunity to make a positive impact on the cities we serve by helping to provide services that their residents and businesses need to thrive. We offer an array of excellent benefits, including comprehensive health and wellness packages, generous paid time off, professional development opportunities, and a robust pension plan to help secure our employees’ financial future. If you are looking for a rewarding, long-term career where you can make a meaningful impact on the North Texas region, look no further than NTMWD!

Position Pending Board Approval in September, With a Start Date On or After October 1st!!

Section 1 – Position Summary

Under general supervision oversees the work activities of control room operators, monitors system performance and identifies operational Issues.

Section 2 – Major Responsibilities

1. Actively reviews system conditions via SCADA, particularly focusing on high pressures, out-of-range tanks, and alarms, etc.

2. Identifies control room processes contributing to operational issues and provides immediate corrective feedback.

3. Regularly develops, updates, and enforces Standard Operating Procedures (SOPs).

4. Liaison for Capital Improvement Projects (CIP) – Takes part in design meetings to offer input on operational needs. Ensures new infrastructure is integrated into operational procedures.

5. Develops and trains control room operators when new systems are brought online.

6. Supervises, trains, instructs, schedules, reviews and evaluates the work activities of assigned staff.

7. Establishes performance measures for assigned staff and evaluates employee performance against those standards or measures. Ensures compliance with District policies and recommends necessary discipline.

8. Distributes work assignments; establishes priorities of incoming projects to ensure minimal disruption of services to customers.

9. Completes daily operations reports and logs and enters information into the appropriate database.

10. Compiles data and information needed for various statistics and reports.

11. Performs other duties as assigned.

Section 3 – Knowledge, Skills & Abilities

1. Knowledge of maintenance methods and procedures applicable to water systems.

2. Knowledge of Safety policies, procedures and practices.

3. Must possess the ability to supervise and provide direction to assigned staff.

4. Knowledge of drought contingency rules and regulations.

5. Strong knowledge of applicable TCEQ rules and regulations regarding water quality in distribution systems.

6. Must be able to communicate clearly both verbally and in writing.

7. Ability to establish and maintain effective working relationships.

8. Ability to interact tactfully with the public and District staff.

9. Ability to address and resolve conflict.

10. Ability to complete mathematical calculations.

11. Strong computer skills and proficient in use of Microsoft Office.

12. Regular and consistent attendance for assigned work schedule is essential.

Section 4 – Education and Experience

1. High school diploma or GED.

2. 8 years’ experience in the operation and maintenance of water/wastewater systems, including 3 years of supervisory experience.

3. History of progressive responsibility and training/leadership of others.

4. Requires a valid Texas driver’s license.

5. TCEQ Water Distribution Operator Class B license or higher.

6. Any work related experience resulting in acceptable proficiency levels in the above minimum qualifications is an acceptable substitute.

Section 5 – Environmental Factors, Activity Levels and Equipment

Work is performed in a standard office setting and use standard office equipment, including a computer. Work is also conducted in the field including traversing uneven terrain, to operate a motor vehicle, and tools and equipment, and to visit various city sites; vision to inspect assigned facilities, to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone. Fieldwork requires frequent walking, conducting inspections to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, to operate standard office equipment, conduct tests, and to operate tools and equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 30 pounds. Exposure to loud noise levels, cold and hot temperatures, road hazards, mechanical electrical hazards, and hazardous physical substances and fumes.

Thank you for considering a career with us! We value diversity, equal opportunity, and a positive work environment. We are committed to providing a rewarding and fulfilling career with opportunities for growth and development. If you are passionate about making a difference and contributing to a dynamic and growing organization, we want to hear from you. Apply today and let’s explore the potential of working together to provide affordable, safe and reliable water, wastewater, and solid waste management services to the North Texas region.