Overview:

We are seeking a skilled Automation Technician to join our Integrated Operations Center. The primary responsibilities of this role include remotely troubleshooting automation-related field issues to minimize the need for on-site responses by automation technicians. The successful candidate will also be responsible for frequent alarm reductions related to automation equipment and will serve as a key interface between the automation team and operations to ensure open lines of communication and transparency.

Responsibilities:

- Remotely troubleshoot and resolve automation-related field issues.

- Reduce the need for on-site responses by automation technicians.

- Perform frequent alarm reductions for alarms related to automation equipment.

- Serve as an interface between the automation team and operations to ensure open lines of communication and transparency.

- Maintain and troubleshoot industrial control systems, including TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.

- Utilize knowledge of the Cygnet system to enhance troubleshooting and system performance.

Qualifications:

- Expertise in industrial control systems and troubleshooting.

- Strong understanding of TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.

- Knowledge of the Cygnet system is a plus.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong problem-solving skills and attention to detail.

- Previous experience in an Integrated Operations Center or similar environment preferred.

- Proven track record of reducing alarm frequencies and improving system performance preferred.

- Experience interfacing between technical teams and operations preferred.