Who we are:

We are on a mission to become a leading supplier of critical materials that enable the green energy and technology revolution. Our materials and technologies are required for the electric vehicle, green energy, consumer electronics, and defense industries, and our battery grade lithium and tech metals are needed for chipsets, semiconductors, and 5G.

We have a substantial interest in the Round Top, Heavy Rare Earth, Lithium and Critical Minerals deposit in West Texas. We have also developed the United States’ first rare earth and critical minerals processing facility and we own the only scalable, sintered neo-magnet manufacturing system in the Western Hemisphere. By developing this fully integrated, US-based “mine-to-magnet” critical mineral supply chain, we are poised to become the leading domestic supplier to these industries.

What you can expect:

At USA Rare Earth, we are pioneers and problem solvers, technologists and team players. Together, we:

Build Solutions: If our task was a simple one, it would already be done. We are creative and solution-oriented, and we think outside the box to solve important problems. We know that a range of expertise and technologies is needed for success, and we work across sectors and alongside customers to deliver world-class solutions in sustainable ways.

Deliver Quality: When we do things, we do them well. We believe that top-tier quality leads to industry competitiveness and we hold ourselves to the highest quality standards. We move fast when executing, but safety, quality, and excellence always come first.

Lead responsibly: We have a responsibility to the planet, our consumers, our country, and each other. We put safety at the center of all we do, take accountability for our actions, incorporate sustainable practices in our processes and act with the financial best interest of our investors and consumers in mind.

Win Together: Establishing a rare earth magnet supply chain is a big undertaking – and getting there is a team effort. We communicate openly, work together and challenge each other in pursuit of our goals. With every step we take we learn and get better.

Job Summary:

The Order-to-Cash Specialist is responsible for managing customer orders from receipt to shipment, ensuring accuracy, efficiency, and exceptional customer service throughout the O2C lifecycle. This role supports production, planning, logistics, and sales by ensuring order accuracy, monitoring status, and coordinating fulfillment in a fast-growing manufacturing environment.

Key Responsibilities:

- Enter, review, and maintain customer orders in Microsoft Dynamics 365 Business Central.

- Validate pricing, lead times, terms, and item configuration before order entry.

- Prepare and send order acknowledgements to customers.

- Coordinate with Production Planning, Procurement, and Logistics on capacity and material availability.

- Monitor order changes, expedite requests, cancellations, and lead-time shifts.

- Maintain accurate records and documentation for audit and compliance.

- Assist in resolving order discrepancies and customer-facing issues.

- Support process development and SOP improvements for O2C.

- Prepare and maintain regular O2C performance and backlog reports.

Qualifications:

- Associate’s or Bachelor’s degree in Business, Supply Chain, Operations, or related field preferred.

- 2–5 years of experience in order entry, supply chain, customer service, or O2C (manufacturing preferred).

- Experience with ERP systems; Business Central experience highly preferred.

- Strong attention to detail, accuracy, and organizational discipline.

- Understanding of production scheduling, inventory, and shipping fundamentals.

Technical Skills

- Microsoft Dynamics 365 Business Central or similar ERP systems.

- Strong Excel, Word, and Outlook proficiency.

- Ability to interpret purchase orders, specifications, and customer requirements.

- Familiarity with shipping documents and invoicing workflows.

- Experience with SharePoint or digital document management preferred.

Soft Skills

- Strong verbal and written communication.

- Customer-centric mindset.

- Ability to work cross-functionally in a fast-paced manufacturing environment.

- Problem-solving and proactive issue resolution.

- High level of professionalism, reliability, and ownership.

Physical Demands

The work environment will be a mix of a typical office environment, a manufacturing floor and a construction site. Noise level: Normal office, manufacturing and construction noises.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

USA Rare Earth proudly supports Equal Employment Opportunities

USA Rare Earth's policy is to provide equal employment opportunities to all applicants and will provide reasonable accommodations according to applicable federal, state, and/or local laws.

For assistance applying for employment through this site due to disability, please contact Human Resources, hr@usare.com, to discuss reasonable accommodations.