Job Posting End Date

02-12-2026

Please note the job posting will close on the day before the posting end date

Job Summary

This role is responsible for coordinating the development and delivery of technical skills training in support of System Control Center and Transmission Dispatching activities and in support of operations engineering practices. Provides expert support in technical training development and delivery regarding initial and continuing training, monitoring of OSHA regulations, AEP safety practices, and NERC Reliability Standards to ensure the training program is in compliance with all OSHA, NERC, Regional, and Regulatory requirements and meets Transmission Operations goals for system reliability. Coordinates the determination of present and forecasted training needs and for coordinating activities to ensure the training program maintains NERC Continuing Education Provider status. Depending on area of expertise, the individual may be designated the lead for either System Control Center Operator training or for Transmission Dispatching Center Operator training support.

Job Description

What You'll Do:

- Coordinate the development and delivery of technical skills training and the use of the Dispatcher Training Simulator in support of System Control Center activities, Transmission Dispatching activities, operations/support engineering practices, and Transmission Operations' goals.

- Utilize classroom, simulation/simulator, self-study, e-learning, OJT and vendor provided training.

- Take the lead as assigned to oversee and coordinate training activities (including drills/simulations) being developed and/or delivered by Training & Development staff or by support personnel outside the Training & Development section.

- Maintain liaison with other AEP training organizations/individuals and with outside training consultants to develop adequate and cost-effective training solutions to meet training needs and requirements.

- Consult with Transmission Dispatching and Operations Reliability management to determine present and forecasted training needs and delivery timeline requirements.

- Coordinate the maintenance of the training/qualification databases (AEP Learning Management System and other tracking database systems as applicable) for all Transmission Operations personnel to allow for the tracking of training received and provide for training records documentation in accordance with NERC, Regional, and audit requirements.

- Provide information and expert training support in at least one or more of the following areas: System Control Center operations; Transmission Dispatching Center operations and switching practices; NERC Reliability Standards; or utilization of Dispatch Training Simulators and simulation drills.

- Stay abreast of all NERC Reliability Standards changes and ensure they are incorporated into the training program as appropriate.

- Coordinate to ensure the Transmission Training & Development group maintains NERC Continuing Education Provider status and that applications are properly submitted and maintained for training activities that can qualify for Continuing Education hour credit.

- Coordinate the auditing of training activities to ensure continuous process improvement in the quality of development, delivery and effectiveness of training program activities. Provides feedback to develop annual training plan.

Note: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the TOps Training Specialist Sr role, with increased educational, skill, experience, certification requirements and ability to lift more than 40lbs without restrictions for the Principal role.

What We're Looking For:

Education and Experience:

- Two-Year degree in Electrical/Electronic Engineering and five (5) years of experience in electric utility system operations, including two (2) years as a Transmission System Operator or Dispatcher or three (3) years as a TOps Training Specialist.

- High School Diploma and six (6) years of experience in electric utility system operations, including two (2) years as a Transmission System Operator or Dispatcher or three (3) years as a TOps Training Specialist.

Licenses/Certifications:

- Must possess a NERC Certified System Operator certificate at the Transmission Operator, Balancing/Interchange/Transmission Operator or Reliability Operator levels or NERC certification in 18-months.

- Valid state driver's license.

Other Requirements:

- Attend internal/external training and/or meetings to enhance trainer’s skills and knowledge.

- Familiarity and/or experience with NERC training requirements.

- Working knowledge of NERC Standards and Operating policies, including HPI, and switching and tagging principles.

- Strong communication skills both oral and written. Including past experience in making presentations to small and large groups.

- Demonstrated ability to work within a team structure.

- Experience using Microsoft Office (Word, Excel, PowerPoint and Outlook)

- Certification as a trainer/instructor or training/instructional designer is preferred.

- Travel is required.

Where You'll Work:

On-Site in New Albany, OH

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $151,132.50

The Physical Demand Level for this job is: M – Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.