The role of a Worthington Steel Quality Specialist is to increase shareholder value by minimizing the Cost of Quality and providing the Customer with a product that meets their expectation in the spirit of Our Philosophy. This role supports manufacturing operations and promotes a safe, customer-focused, and compliant work environment

Shift Hours: Monday-Friday, 5:00am-2:00pm

Key Position Results

- Accurate evaluation and identification of gaps to internal, regulatory, and customer requirements

- Timely evaluation of systems and processes (adherence to audit schedules and reporting plans)

- Accurate and efficient disposition of nonconforming product

- Detailed reports summarizing data using appropriate quality tools and techniques

- Effective interaction with internal groups and clear documentation of results

Promotion of safety, quality, and a “customer first” mindset across the facility

Key Duties and Responsibilities

- Conduct internal and layered process audits; make data-driven recommendations for improvement

- Support quality-related production issues and participate in daily performance meetings

- Enter, monitor, and analyze scrap, rework, rejection, claims, and inspection data

- Perform routine inspections; collect, track, and submit test samples

- Inspect and disposition nonconforming and hold material; manage DHM and THM holds to defined metrics

- Monitor internal diversions, external claims, and aged hold material

- Drive corrective actions to completion for internal and external quality issues

- Participate in root cause analysis for product and process issues

- Maintain the organization’s calibration process

- Support quality programs to ensure compliance with internal standards, customer requirements, and audit expectations

- Review suspect material using vision systems (e.g., Cognex, Mill Minder)

- Engage in transformation and continuous improvement initiatives

Promote and practice company philosophy, safety, and quality standards

Critical Skills, Knowledge, and Abilities

- Strong knowledge of quality standards, tools, methods, and concepts

- Ability to lead product and process audits

- Advanced understanding of product defects and nonconformance disposition

- Strong analytical, problem-solving, and critical-thinking skills

- Advanced math and statistical capability

- High-level verbal and written communication skills in a team environment

- Above-average ability to build relationships and collaborate cross-functionally

- Strong organizational skills with the ability to multi-task and prioritize

- High degree of professionalism, self-motivation, and willingness to learn

- Proficient computer skills including Microsoft Office (Excel, Word, Outlook, PowerPoint, OneNote)

Ability to effectively navigate enterprise systems such as Oracle, Oracle Analytics Cloud, SharePoint, and IQS

Metrics / Performance Indicators

- Safety performance (zero DART / recordable rate)

- Quality goals including COQ, Internal PPM, and External PPM

- Customer-specific quality targets

- Disposition days for internal holds

- Aged hold material (DHM)

Vision system review effectiveness

Education / Training Preferred

- Quality-related experience in a manufacturing environment

- ASQ Certified Quality Technician (CQT) or Certified Quality Auditor (CQA) preferred