SERVICE BILLING SPECIALIST
Rochester, NH – Full Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.
Why choose Eastern?
•Extensive benefits including 100% paid insurance options
•Employee & family fuel discounts for your home
•State of the art Training Center
•3.5 Weeks paid time off + 7 paid holidays
•Veteran’s Day paid holiday for active military and veterans
•Complimentary coffee, snacks, and Thanksgiving turkey
•Shortened summer hours – full pay, shorter days
•Wellness reimbursement (gym, exercise classes, and more)
•Additional voluntary benefits
About this opportunity
This position is primarily responsible for billing customers for service work, and as part of that process, reviewing content of completed work orders for inconsistencies and safety-related issues for follow up, while building and maintaining effective service billing practices to provide the highest level of customer service.
What you’ll bring to this role
•Education: High school diploma or equivalent.
+ Minimum of two years’ experience within the heating/HVAC industry or comparable service industry preferred.
+ Knowledge of and experience with Oracle JD Edwards and Oracle Field Service Cloud preferred.
•Proficient in Microsoft Office, specifically Excel and Word, preferred.
•Effective written and verbal communication skills.
•Ability to read and write English and perform basic math skills.
•Ability to meet deadlines by prioritizing duties.
•Extremely detail oriented.
Apply now to heat up your career at Eastern!
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