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Our TEAM is growing and expanding in Louisiana…. We are hiring a Quality Control Field Supervisor!
This is an exciting opportunity to join the Operations Team at UtiliQuest, LLC as a Quality Control Field Supervisor supporting our Louisiana and Florida Operations. UtiliQuest, LLC, a leading provider of quality underground utility damage prevention for over three decades. With headquarters located in Alpharetta, Georgia just north of Atlanta, we have offices located in states including California, Indiana, Ohio, Arkansas and the Eastern US from Florida to New York with over 2,800 employees. Founded in 1998, UtiliQuest is a subsidiary of Dycom Industries, a leading provider of specialty contracting services to the telecommunications and infrastructure industry.
The Quality Control Field Supervisor reports directly to the Operations Director. In this role, the ideal candidate will be responsible for directing and coordinating the activities of employees engaging in Quality Assurance and Damage Investigation activities. The Quality Control Field Supervisor will also ensure that business goals, deadlines, and performance standards are met, set goals for the Quality Control Field Technicians and make sure they comply with the company’s plans and vision.
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Connecting you to great benefits
•Paid Time Off, Parental Leave, and Holidays
•Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
•Discounts on gym memberships, pet insurance, and much more!
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What you’ll do as a Quality Control Field Supervisor
•Supervise a group of 10 or more Quality Assurance Coordinators located throughout the territory.
•Conduct damage investigations to determine and document root cause.
•Collaborate with internal partners to select and assign quality audits.
•Perform root cause analysis on quality failures and identify trends.
•Assist Quality Assurance Coordinators with troubleshooting.
•Track open/pending investigations and ensure proper and timely completion.
•Train and mentor Quality Assurance Coordinators.
•Will travel throughout territory (frequently and on short notice).
•Ensure proper employee coverage throughout territory.
•Participate in employee annual reviews.
•Represent UtiliQuest in small claims court and depositions when necessary.
•Effectively communicate in both verbal and written format.
•Review completed damage investigations and audits for efficiency and accuracy.
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What you’ll need
•5 or more years of locating experience and/or equivalent
•1 or more years of experience in quality auditing and damage investigations
•Prior computer experience including Excel, Word, and Google Docs
•Ability to speak in group settings
•Demonstrate ability to appropriately manage conflict
•Demonstrate effective written and verbal communication skills
Physical abilities & exposures:
•Completes and maintains all training
•Drive safely and follow company safe driving policies
•Maintain punctuality and attendance at all shifts and training sessions
•Perform work in all weather conditions, during normal and after hours
•Regular use of hands and fingers to operate specialized equipment and tools
•Reaching overhead above the shoulders and horizontally; bending at the waist; standing and or walking for extended periods of time
•The employee must frequently lift and/or move up to 25 pounds.
•Specific vision abilities required by this job include close vision, and ability to adjust focus.
•Hearing and speaking to exchange information
•The employee shall follow all safety rules at all times
•Will need to have the ability to work a flexible schedule (some evenings and weekends) as needed.
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The pay scale for this position is $62000 - $68000 / Yr (Salary is commensurate with experience)*
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Why work with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
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Building stronger solutions together
Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
full time
$62,000-$68,000Lafayette, LA12 days ago
