About us
Linn County Rural Electric Cooperative is an organization headquartered in Marion, Iowa with an outpost in North Liberty, Iowa. We are proud to make an impact in the communities we serve. We are autonomous, customer-centric, data-driven and our goal is to provide our members with safe, reliable, cost-effective, sustainable electricity and excellent member service..
Our work environment includes:
Job Title: Consumer Services Representative
Linn County REC is seeking a Consumer Services Representative to join our dedicated team in Marion, Iowa. In this role, your reliability, communication skills, and attention to detail will be essential in supporting our members and maintaining our reputation for outstanding service. If you enjoy variety in your workday, tackling challenges with a positive attitude, and contributing to a fun, team-oriented workplace, this is the perfect opportunity for you.
Primary responsibilities:
•Processing daily mail, including member payments
•Greeting visitors and answering incoming calls; directing inquiries as needed
•Accepting in-person payments and balancing cash drawers
•Preparing reports and deposits
•Reviewing pre-bill reports and identifying meter reading errors
•Handling NSF (Non-Sufficient Funds) payments
•Assisting members with delinquent balances during the collection process
•Maintaining Deferred Patronage Dividend records
•Scanning and organizing documents into member files
•Assisting with special projects and other duties as assigned.
Minimum Requirements:
•High School Diploma required.
•Minimum one year experience in a public contact position preferred.
•Understanding of office practices and procedures required.
•Must possess strong interpersonal skills, building constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
•Must be able to acquire within a reasonable time span an understanding of Cooperative collection and service policies, procedures and practices.
•Requires skill in dealing with a variety of people under stressful circumstances.
•Position requires attention to detail and high degree of accuracy, including typing skills.
•Telephone skills a must.
•Must be able to operate office equipment including copy machines, postage meter, adding machine, printers, computers, etc.
•Must be able to organize work to meet deadlines.
Applications must be received by July 31, 2025, to be valid for consideration.
Linn County Rural Electric Cooperative is an equal opportunity employer and a drug-free workplace.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
Work Location: In person
full time
$41,600-$49,920Marion, IA8 days ago
