Job Overview

We are seeking a dedicated and organized Office Personnel to join our team. The ideal candidate will be responsible for managing daily administrative tasks, providing exceptional customer service, and supporting office operations to ensure a smooth workflow. This role offers an opportunity to work in a dynamic environment where attention to detail and strong organizational skills are highly valued. Prior office experience, proficiency with various software tools, and excellent communication skills are essential for success in this position.

Responsibilities

- Answering phone systems with professionalism and courtesy, demonstrating excellent phone etiquette

- Managing front desk operations, including greeting visitors and directing inquiries

- Performing data entry and maintaining accurate records.

- Assisting with bookkeeping tasks using QuickBooks.

- Filing, organizing, and maintaining physical and digital documents to ensure easy retrieval

- Providing customer support through email, phone, or in-person interactions

- Proofreading correspondence and documents for accuracy and clarity

- Supporting administrative tasks such as photocopying, faxing, and mail distribution

- Relaying orders received to the Metal Shop.

Skills

- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools

- Experience with QuickBooks or office management software is preferred

- Excellent organizational skills with the ability to multitask effectively

- Bilingual abilities are a plus to assist diverse clientele and team members

- Previous clerical or administrative experience is highly desirable

- Exceptional customer service skills with professional phone etiquette and support capabilities

- Strong typing skills with high accuracy for data entry tasks

- Attention to detail for proofreading documents and managing records

- Ability to manage time efficiently and prioritize tasks effectively

This role is vital to maintaining efficient office operations while providing outstanding support to clients and team members. We value professionalism, reliability, and a proactive approach in our office personnel.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Work Location: In person