Company Overview
Enviro Containers is a leading bulk container reconditioning and recycling company dedicated to promoting sustainable practices and environmental responsibility. We specialize in providing innovative solutions that help reduce waste and support a greener future.
Customer Service Duties:
•Support established relationships with customers and ensure that any complaints are resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
•Responsible for order entry and/or maintenance for assigned accounts and files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
•Review delivery schedules versus requested dates and resolves any conflicts by tracking and communicating any changes and potential service issues to the customer.
•Prepares necessary reports for Site Management and customers such as inventory and open order reports and tracks shipments associated with invoices.
Production Support Duties:
•Printing out work orders
•Putting data from multiple sources together on a spreadsheet, making graphs of data, putting together Power Point presentations, and other varied admin tasks.
•Responsible to confirm work orders are released correctly and any issues are resolved quickly. Will be required to work with offsite sales team members.
•Performs other duties as assigned
Administrative Duties:
•If needed assist Supervisors and Managers with tracking vacation requests for all employees.
•Keep all employee communication boards up to date and organized.
•Track and coordinate any site celebrations.
•Coordinate and order lunches/dinners as needed for trainings and/or guest visits.
•Conduct new hire onboarding in person using the Oracle platform when HRM not present. This includes electronic I9/E-verify.
Requirements:
•Minimum of a High School diploma
•Office Administrative experience required
•Microsoft Office Suite – basic to above average computer skills including Excel. Ability to perform basic quantitative skills required & CRM experience preferred. Ability to work with all areas of the business including site and sales personnel. Professional verbal and written communication skills.
•Always conduct oneself with highest level of professionalism.
•Strong customer service advocacy and problem-solving skills
Pay to be determined based on previous experience.
If you are passionate about providing exceptional customer service and want to contribute to a sustainable future, we invite you to apply today at Enviro Containers!
Job Types: Full-time, Permanent
Pay: $16.00-$20.00 per hour
Expected hours: 40 per week
Additional pay:
Benefits:
Schedule:
Work Location: In person