KEY RESPONSIBILITIES:
•Coordinate shipments with customers, carriers, and receiving customers.
•Calculate theoretical weight of products loaded to ensure shipments does not exceed DO l' weight limits.
•Review the daily loading schedule and assign loading times to prevent demurrage cost.
•Review the daily loading schedule and assign loading times to prevent damage cost.
•Keep up an updated and accurate shipping log for customers and Vallourec Star's shipments.
•Review Customer and V & M Star's shipments and make adjustments as needed.
•Fax and E-Mail Customer Logs, tallies. and other shipping documents to customers for all shipments.
•Procure 100% accuracy of weight limitation calculations for shipping schedule.
•Inform carriers of all safety equipment required for loading at the time of scheduling.
•Communicate and respond to customer inquiries concerning their inventories, shipments, and balances.
EXPERIENCE, SKILLS, AND KNOWLEDGE:
•This position is a fast-paced position where customer service skills is most important.
•Communicating with customers, carriers, and sales daily is essential.
•Must have excellent written, verbal, and interpersonal skills.
EDUCATION, TRAINING, AND CERTIFICATIONS:
•High School Diploma or equivalent
•Excellent in math and computer skills.
•Minimum 7-year work experience in the specified field or offsetting educational background.
CRITICAL COMPETENCIES & CAPABILITIES:
Directability, Teamwork, Adaptability, Accountability, Reliability, Dependability, Initiative, Safety Awareness, Ability to receive and provide constructive feedback, Pride in performance, Continuous Improvement, Quality, Communication, Positive responses to change, high attention to detail, follows instructions, ability to multitask, completes tasks on time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.