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An Omni Dispatcher is responsible for dispatching company and third-party trucking, as well as, fielding calls from customers.
- Coordinate freight movements.
- Dispatch and assign drivers for customers in locations.
- Provide quality customer service to all internal and external customers.
- Effectively communicate with yard managers to access their transportation/dispatch needs.
- All other tasks as assigned.
- Ability to communicate effectively, both verbally and in writing, with other departments and all levels of employees.
- Must always represent the company in a positive and professional manner to enhance the company’s image with employees, leadership, and the public.
- Ability to multi-task, prioritize and demonstrate effective time management skills.
- Strong working knowledge of Word, Outlook, and Excel.
- Knowledge of Federal and State DOT regulations.
- Ability to make quick decisions in an ever changing fast paced work environment.
- Bachelor’s Degree/Associate’s Degree in Transportation Management or related field and/or minimum three years of experience in dispatch.
- CDL or previous driving experience.
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.