Purpose / Objective of Position

Under the general supervision of Associate Director of Billing, an individual in this position will perform moderate to complex customer billing and problem resolution functions.

Skills & Requirements

- Excellent verbal & written communication skills

- Ability to perform moderate to complex analysis and research and evaluate alternatives while making sound determinations and recommendations

- Expert in data manipulation using Excel

- Strong sense of customer service – ability to respond promptly to customer needs and requests for service

- Strong oral communication skills

- Ability to portray thoughts logically through written communication

- Team player

- Constantly improving and promoting quality

- High level of motivation and business acumen

- Adaptability

- Bachelor’s Degree (B.A.) for four-year College or university

- Related experience and/or training preferred

- Language Skills

- Math Skills

- Reasoning Ability

- Computer Skills – Database and spreadsheet software

Duties

Percentage of Time

Entering Provider Bill Data

5%

Research/Analyzing Data

15%

Editing Meter Reads

60%

Billing Resident/Pre-Billing/ Reviewing Resident Bills

20%

Job Type: Full-time

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Employee assistance program

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Tuition reimbursement

- Vision insurance

Work Location: In person