Work Schedule

Report to Office, Monday through Friday, 9:00 a.m. – 3:00 p.m.

Position Summary

The Office Assistant provides front-office and administrative support to ensure smooth daily operations. This role serves as the first point of contact for visitors and callers and supports internal staff through a variety of clerical and organizational duties.

Key Responsibilities

- Answer and manage a multi-line telephone system, directing calls appropriately and providing accurate information when needed.

- Greet visitors in a professional and courteous manner; determine the nature of their visit and direct or escort them to the appropriate destination.

- Prepare and transmit information and documents to customers via phone, email, mail, or fax.

- Perform general office duties, including filing, mailing, and maintaining office equipment such as printers, copiers, and fax machines.

- Provide administrative support such as proofreading documents, transcribing handwritten information, and assisting with other clerical tasks as needed.

- Maintain the appearance of the lobby and reception area, including light upkeep such as watering plants and organizing magazines.

- Analyze information to respond to routine inquiries from customers or members of the public.

- Maintain accurate records of employee time-off requests and call-out occurrences.

- Enter, update, and maintain databases containing contact information, including names, addresses, and phone numbers.

- Support ad hoc projects and additional tasks as assigned by management.

Job Requirements

- Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and Teams.

- Working knowledge of Microsoft Windows operating systems.

- Strong written and verbal communication skills with a professional, friendly demeanor.

- High level of accuracy and attention to detail.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

Experience:

- Microsoft Office: 3 years (Preferred)

- Customer service: 1 year (Preferred)

Work Location: In person