Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

- Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.

- Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.

- Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.

- Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.

- Effectively use promotional strategies to enhance guest experiences and boost sales.

- Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.

- Demonstrate proficiency in operating POS systems and handling various payment terminals.

- Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.

- Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.

- Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

- Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.

- Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.

- Availability to work flexible hours, including nights, weekends, and holidays.

- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.

- Strong communication skills, with the capability to follow and understand both written and spoken instructions.

- Able to effectively manage multiple tasks in a high-pressure environment.

- Comfortable working in tight spaces with varying noise levels and temperatures.