Description

Competitive Hourly Pay + Benefits Must be Bilingual English/Spanish

We offer:

- Medical, Dental & Vision Insurance Packages

- 401K

- Medical Reimbursement Accounts (HSA & FSA)

- Employee Assistance Program

- Employee Discounts

- $50k Life Insurance covered 100% by Freedom Forever

- Paid Time-Off

- Opportunities for professional development and advancement

- Supportive and collaborative work environment

Residential Solar

POSITION SUMMARY:

The Project Coordinator will work closely with the Roofing Production Manager and Branch Manager to support scheduling and coordination for roofing and maintenance crews. This role is responsible for managing inbound customer and sales representative requests, scheduling dedicated maintenance crews, and ensuring new projects are properly prepared before installations. The primary goal is to deliver exceptional customer service while maintaining efficient scheduling and workflow across all assigned projects.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

- Report directly to the Roofing Production Manager while collaborating with both the Roofing Production Manager and Branch Manager.

- Schedule all power washing and roofing re-sealing for dedicated roofing and maintenance crews.

- Manage inbound calls from customers and sales representatives for maintenance requests, scheduling work in real time while on the call.

- Oversee new projects entering the pipeline, ensuring roofing work is properly coordinated and scheduled before installation.

- Maintain accurate records of scheduling, project updates, and communications to support smooth operations.

- Provide proactive communication to customers, subcontractors, and internal teams to ensure deadlines are met.

QUALIFICATION REQUIREMENTS:

Education & Certifications:

- High School Diploma or GED equivalent

Experience:

- 1 year in a customer service or administrative support role

- Preferred but not required: Experience in construction, roofing, or scheduling coordination

Knowledge, Skills & Abilities:

- Strong organizational and time-management skills with the ability to manage multiple priorities.

- Excellent communication and customer service skills, especially in handling inbound calls and scheduling on the spot.

- Experience in project coordination, scheduling, or related roles (roofing or construction industry experience preferred).

- Proficiency in using scheduling tools, CRM systems, or similar software.

- Ability to work collaboratively across teams and adapt in a fast-paced environment.

- Bilingual English/Spanish

PHYSICAL DEMANDS AND ABILITIES

- Regularly spend long hours sitting and using office equipment and computers

- Regularly move from sitting to standing positions effortlessly

- Regularly spend long hours in intense concentration reviewing and entering data into a computer

- Regularly use hands and fingers to handle, control or feel objects

- Regularly see details of objects that are less than a few feet away

- Regularly speak clearly so listeners can understand

- Regularly understand the speech of another person

- Frequently work on projects that require deadlines

- Occasionally lift 5-10 pounds

High Priority

TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)

If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.

Debido a la naturaleza de este puesto, los antecedentes penales pueden tener una relación directa, adversa y negativa con cada una de las funciones enumeradas, lo que podría dar lugar a la retirada de una oferta condicional de empleo.

Freedom Forever es un empleador que ofrece igualdad de oportunidades. De acuerdo con la ley aplicable, prohibimos la discriminación contra cualquier solicitante o empleado por cualquier motivo legalmente reconocido, que incluye, entre otros: condición de veterano, condición de miembro del servicio uniformado, raza, color, religión, sexo, orientación sexual, identidad de género, edad (40 años o más), embarazo (incluido el parto, la lactancia y las afecciones médicas relacionadas), origen nacional o ascendencia, condición de ciudadanía, discapacidad física o mental, información genética (incluidas las pruebas y las características) o cualquier otra consideración protegida por la ley federal, estatal o local. Nuestro compromiso con la igualdad de oportunidades en el empleo se aplica a todas las personas involucradas en nuestras operaciones y prohíbe la discriminación ilegal por parte de cualquier empleado, incluidos los supervisores y compañeros de trabajo.