Position Summary: The Manager of Project Management will define and oversee the processing and coordination for all orders across all business lines including key account sales. Primary directive for the Manager of Project Management is to oversee sales/projects internal workflow from hand off to shipment, and assist with the scheduling of onsite project managers. Primary function of this role is to promote consistent post-award customer communication, improve upon/develop further optimal workflow/processes and provide consistent project status reporting.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

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Work closely with Sales Account Managers and PM’s as well as both ENG and Production leads to meet customer’s delivery timeline expectations within the companies capacity.

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Ensure orders/projects are progressing through internal processes to prevent unnecessary delays.

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Lead/coach sales coordination staff to achieve optimal customer communication meeting company expectations.

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Maintain and/or develop further improved work processes for order transfer from sales to sales support, field project management and work order entry.

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Schedule and Coordinates customer requested factory acceptance tests (FAT)

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Department is to serve as point of contact for all post-award aspects of order coordination with customer.

+ Progress Meetings + Customer Kick Off Meetings + Scheduling: ENG, Production, Shipping, Assist Onsite Project Management + Customer requested progress reporting

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Create and maintain real-time order status reporting.

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Promote and maintain a positive relationship with key accounts and customers.

+ Oversee and nurture effective delivery of communication when customers timeline expectations cannot be met.

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Collaborate with leadership team to establish core business processes

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Performs other related duties and assignments as required.

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Travel to customer sites, customer offices, and company facilities as required.

Qualifications: Education and/or Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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High School diploma or equivalent required

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Bachelor’s degree in Supply Chain or related field preferred

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5-7 years of previous Purchasing experience in a manufacturing setting required

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Familiarity with the Steel industry highly preferred.

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Project management skills required

Other Skills Proficient in Microsoft Office

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Advanced Excel skills preferred

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Ability to solve problems professionally and independently, in a fast-paced environment with rapidly changing priorities and competing deadlines

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Strong analytical skills

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Strong organizational, time management skills

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Attention to detail

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Excellent communication skills (verbal and written)