Overview

Join our dynamic team as a Bojangles Manager and lead the charge in delivering exceptional customer experiences while ensuring smooth restaurant operations. This energetic role is perfect for a motivated leader passionate about food service, team development, and hospitality management. As a key driver of success, you will oversee daily restaurant activities, uphold food safety standards, and foster a positive environment that motivates staff and delights guests. Your leadership will inspire excellence in fast-paced, casual dining settings, ensuring operational efficiency and outstanding service at every shift.

Duties

- Manage daily restaurant operations, including food preparation, cooking, and service to ensure high-quality standards are consistently met.

- Supervise staff training and development, providing coaching on food handling, customer service, POS systems (Aloha POS and Micros POS), and food safety protocols.

- Oversee inventory control and food management processes to minimize waste and optimize stock levels.

- Handle cash management duties including cash handling procedures and balancing registers at shift end.

- Lead shift management by coordinating staffing schedules, supervising team performance, and ensuring smooth workflow during busy hours.

- Maintain compliance with health regulations, safety standards, and sanitation practices across all kitchen and dining areas.

- Conduct interviews for prospective team members, participate in hiring decisions, and support onboarding processes.

- Monitor customer feedback to enhance service quality and resolve any issues promptly with a focus on guest satisfaction.

- Support catering, banquet events, or bar services as needed to diversify revenue streams and elevate guest experiences.

- Collaborate with management on budgeting efforts to control costs while maintaining quality standards.

Experience

- Proven management experience within the food service industry, ideally in quick service or fast food restaurants with casual dining or hospitality backgrounds.

- Demonstrated supervisory skills with a track record of training & development of staff in a fast-paced environment.

- Extensive knowledge of food preparation techniques, kitchen management, and food safety regulations.

- Hands-on experience with POS systems such as Aloha POS or Micros POS for efficient transaction processing.

- Strong background in inventory control, food handling procedures, and cash handling responsibilities.

- Experience managing shifts in a restaurant setting with a focus on customer service excellence.

- Familiarity with catering or banquet operations is a plus; hotel or barista experience can be advantageous for diverse culinary exposure.

- Leadership qualities that inspire teamwork, foster hospitality excellence, and drive operational success. Join us to lead an energetic team dedicated to delivering memorable dining experiences! Your passion for food service management combined with your leadership skills will make a lasting impact on our guests and staff alike.

Pay: $13.00 - $20.00 per hour

Benefits:

- Employee discount

- Paid training

Work Location: In person