Inside Sales Representative
North Bay, ON
full timeAbout This Job
Inside Sales Representative
Nordic Minesteel Technologies (NMT) is seeking a motivated and customer-focused Inside Sales Representative to join our dynamic team. This position is well suited for a sales professional with 1-3 years of experience who is eager to grow within a dynamic, technical setting that values teamwork and strong client support.
NMT is a global leader in engineered solutions for the mining and material-handling sectors, known for our commitment to innovation, safety and performance. We take pride in fostering a supportive workplace where employees can learn, grow and contribute to meaningful projects.
NMT is committed to creating and maintaining a workplace that is welcoming, inclusive and barrier-free. Accommodations are available upon request for candidates taking part in the recruitment process.
Responsibilities:
Customer & Sales Support
- Monitor incoming sales email accounts and distribute information to appropriate personnel.
- Collect, review and interpret customer RFQs, drawings and specifications.
- Prepare, assemble and submit quotations and proposals for spare part orders.
- Track proposal statuses and Sales KPIs.
- Prepare and send sales acknowledgments to customers.
Order Processing & Documentation
- Receive and review client Purchase Orders.
- Create NMT Sales Orders.
- Create job numbers in Epicor and ensure accurate data entry.
- Set up required jobs for spare parts orders.
- Maintain project folders per ISO procedures.
- Maintain accurate summary of spare parts sales volumes.
- Follow ISO procedures for documentation and record keeping.
System & Data Management
- Enter proposal numbers in the network and Epicor ERP system according to established procedures.
- Access customer portals and shared sites to retrieve or upload documentation.
Internal Coordination & Support
- Liaise with Purchasing, Operations and Engineering for cost and schedule inputs.
- Support procurement for spare parts orders when required.
- Internal expediting of all spare parts jobs and orders.
Requirements
- Minimum 1-3 years experience in Insides Sales, Sales Support, Estimating Support, or administrative roles.
- Post-secondary education in Business, Engineering Technology, Office Administration or a related discipline will be considered an asset.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to read and interpret engineering drawings, RFQs and customer specifications is an asset.
- Strong documentation, data entry and recordkeeping skills.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills in English.
- Ability to work independently in fast-paced environments.
Job Type: Full-time
Pay: $23.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Ability to commute/relocate:
- North Bay, ON: reliably commute or plan to relocate before starting work (preferred)