Overview

PLEASE READ IN ENTIRETY BEFORE APPLYING

We are seeking a dedicated and proactive office assistant to join our team. This role is essential in providing administrative and customer service support and ensuring smooth operations within the office. Attention to detail is a must.

The ideal candidate will possess strong organizational skills, excellent communication and customer service abilities, and a customer-oriented mindset. As an office assistant , you will be responsible for various clerical tasks, answering calls and assisting with office management. Please note this position will extend to full time hours once trained in business operations. Current office management will be transitioning out and will train new office assistant in their current role. Salary will be adjusted accordingly as tasks and responsibilities grow. Current office management will stay on board during peak months to ensure office operations are smooth during peak season. (December through February)

Open availability is a must.

Once fully trained

Hours expected are as follows:

Sept through May 8:00am to 5:00pm

June through August 9:00am to 2:00pm

Responsibilities

Salary will be adjusted accordingly as responsibilities are increased to the following duties.

- Operate multi-line phone system to efficiently manage incoming calls and messages.

- Provide exceptional customer service

- Perform data entry tasks, ensuring accuracy in records and documentation.

- Assist with filing, organizing documents, and maintaining office supplies.

- Maintain confidentiality while managing sensitive information in a professional manner.

- Post tickets accurately to customer accounts

- Posts deposits accurately to customer accounts

- Collect payments with open invoices

- Process credit card payments

- Set up new customer accounts

Experience

- Previous oil delivery office experience is required, with a focus on customer service

- Familiarity filing

- Proven customer service experience with strong phone etiquette skills.

- Proficiency in computer skills

- Excellent organizational skills with the ability to manage multiple tasks effectively.

- Strong time management abilities to prioritize responsibilities in a fast-paced environment.

- Experience in the heating oil delivery industry is required.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

- Paid time off

Experience:

- Oil Delivery Office: 1 year (Required)

- Customer service: 2 years (Required)

Shift availability:

- Day Shift (Required)

Work Location: In person