Secretary
Laurel, MD
part time
$31,200-$37,440About This Job
Job Summary
We are seeking a highly organized and detail-oriented Secretary to join our team. The ideal candidate will provide essential administrative support, ensuring the smooth operation of our office. This role involves managing front desk activities, handling multi-line phone systems, and maintaining effective communication with clients and staff. The Secretary will play a crucial role in enhancing our customer service experience while managing various clerical tasks.
Responsibilities
- Greet visitors and manage front desk operations with professionalism and courtesy.
- Answer and direct calls using a multi-line phone system, maintaining excellent phone etiquette.
- Perform data entry and maintain accurate filing systems for easy retrieval of information.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize Microsoft Office and Google Workspace for document preparation, correspondence, and presentations.
- Conduct proofreading of documents to ensure accuracy and professionalism.
- Manage bookkeeping tasks as needed, including basic accounting functions using QuickBooks.
- Support office management activities to enhance operational efficiency.
- Maintain confidentiality of sensitive information while performing administrative duties.
Qualifications
- Proven experience in an office setting with strong clerical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Familiarity with QuickBooks is a plus for bookkeeping responsibilities.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent typing skills with attention to detail in all written communications.
- Prior experience as a dental receptionist or medical receptionist is advantageous but not required.
- Demonstrated customer service skills with a focus on client satisfaction.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong time management skills to prioritize tasks efficiently. Join us in this vital role where your contributions will make a significant impact on our operations and customer satisfaction!