Summary

Reviews, processes, posts, and analyzes electronic payments, returned payments, overpayments, capital credits, donated capital, estates, unclaimed property, pass through taxes, and journal entries in a timely manner, while specializing in capital credit procedures and estate settlements. Provide service and assistance to the Lead Billing Coordinator, Lead MSRs, Manager of Member Services, Accountants and other departments within the Cooperative.

Reporting

- Reports to: Lead Managerial Accountant

- Supports: Controller, Manager of Revenue and Reporting, Manager of Finance, Lead Financial Accountant, and Lead Billing Coordinator

- Directs: None

Responsibilities

- Perform CIS daily close; if an issue arises, research and resolve in a timely manner.

- Download and accurately post daily CIS electronic payments, including Lockbox, E-box, ACH, Western Union, and MoneyGram to member accounts or miscellaneous AR vendors; research and resolve any discrepancies.

- Investigate and resolve Wells Fargo online decisioning items.

- Ensure timely processing of all returned payments, including returned checks and ACH’s.

- Compile letters to members and miscellaneous AR vendors regarding returned payments and the associated fees.

- Prepare and transfer credit balances for inactive accounts to AP.

- Prepare and transfer deposit refunds for active accounts to AP.

- Evaluate donated capital claims submitted by the MSR’s for accuracy, ensuring that all required documentation has been provided and then remit to AP.

- Examine estate settlement claims submitted by the MSR’s for accuracy, ensuring that all required documentation has been provided.

- Compute each estate settlement amount, track and balance, then remit to AP.

- Perform maintenance to the capital credit files, including donated capital.

- Coordinate, initiate, analysis, and post Board approved capital credit allocations and retirements.

- Investigate and resolve inquiries from Member Services and Billing, related to electronic payments, returned checks, refunds, taxes, capital credits, donated capital and estate settlements.

- Reconcile, prepare, and remit monthly taxes including Utility, Consumption, and Franchise, ensuring accurate and timely payment.

- Research, update, and reconcile unclaimed property and prepare state unclaimed property reports.

- Prepare and maintain journal entries for posting.

- Reconcile general ledger accounts.

- Prepare audit work papers, answer auditor’s questions, and assist auditors on site.

- Cross train in accounting department functions to assist when needed.

- Review existing and recommend new procedures to improve efficiency.

- Assist with Energy Assistance Programs and Processes.

- Assist in special projects as necessary.

Education and Experience

- High School Diploma or GED.

- Minimum of 2 years working directly in the accounting field.

- Experience with financial data management system software.

- Experience in data entry and computer operations including PC applications.

- Demonstrated ability to provide proactive and professional service to consumers while assisting the accounting department in fulfilling its goals and objectives.

Required Skills and Abilities

- Must be able to maintain professionalism and control under all circumstances.

- Has and maintains a valid driver’s license and acceptable driving record and is able to operate SVEC vehicles.

- Must become and remain certified in CPR and first aid. Must also be skilled in the use of safety equipment.

- Strong verbal, written, analytical and interpersonal skills.

- Ability to perform entry level accounting duties with ability to verify, balance, and adjust accounts.

- Perform record-keeping duties with a high degree of skill and accuracy.

- Proficient in Microsoft Office products including Excel and Word.

- Demonstrated problem-solving skills.

- Possess effective techniques to research and access all sources necessary to fulfill position responsibilities.

- Maintain a high level of confidentiality with regards to associate, member, and corporate information.

- Must have access to reliable transportation to and from work.

Physical Requirements

- Participation in SVEC job safety and training programs, relevant workshops, seminars and other SVEC sponsored courses and events.

- Must be able to use office equipment including telephone, computer, and other systems and related software in the performance of position responsibilities.

- Must be able and available, during any and all types of weather conditions, to work weekends, holidays, evenings and other times outside normal duty hours to assist in service restoration and other emergencies that may arise or when the workload demands.

- Must always maintain an operating telephone or personal communication device at his/her place of residence. Ability to contact the telephone or personal communication device must be made available to SVEC for the purpose of contacting the manager to conduct legitimate routine and/or emergency business.

- This position involves primarily inside work. Must be able to lift objects unassisted (up to 30 pounds). Some standing, walking, climbing, balancing, stooping, kneeling, crouching or crawling to a minimal degree.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Type: Full-time

Benefits:

- 401(k)

- Dental insurance

- Disability insurance

- Employee assistance program

- Health insurance

- Health savings account

- Life insurance

- On-the-job training

- Paid sick time

- Paid time off

- Parental leave

- Professional development assistance

- Profit sharing

- Tuition reimbursement

- Vision insurance

Ability to Commute:

- Harrisonburg, VA 22801 (Required)

Ability to Relocate:

- Harrisonburg, VA 22801: Relocate before starting work (Required)

Work Location: In person