Title: Systems Administrator

Reports to: Supervisor, Information Services

Department: Information Services

Purpose:

To plan, analyze, recommend, install, support, and manage the Cooperative’s systems and servers. To provide and account for hardware and software maintenance, licensing, and documentation; to manage software and hardware installation; to create custom code and forms to meet the Cooperative’s business needs, and to provide Enterprise Application support.

Minimum Qualifications:

- 3+ years equivalent experience in a related field, or an Associate’s Degree in Computer Science/Computer Information Systems

- Demonstrated knowledge of Windows server operating systems

- Demonstrated knowledge of VMware

- Demonstrated knowledge of Linux operating systems

- Demonstrated knowledge of Active Directory and Microsoft Identity

- Demonstrated knowledge of the utilization, operation, and maintenance of computers and related electronic data processing equipment

Preferred:

- 6+ years equivalent experience in a related field, or a Bachelor’s Degree in Computer Science/Computer Information Systems

- Veeam Product Suite knowledge

- Familiar with containerization applications/Kubernetes

- Working knowledge of Microsoft Intune

- Database Administration

- Working knowledge of general programming techniques

- Industry-standard certification related to server administration

Job Functions:

- Provide 24 hours a day / 7 days a week on-call support on a rotating basis.

- Provide after-hours emergency support related to server and systems administration.

- Ensure that all system backups are completed and verified for data integrity.

- Administers and maintains Linux job scheduling.

- Establishes and maintains appropriate security and configuration changes.

- Works with all users to ensure that the system provides the results that are needed and makes and/or requests program changes to help achieve this result.

- Maintains a current and broad general knowledge of all System applications to function as a resource to other departments.

- Conducts product evaluations of upgraded or new hardware and software, identifying strengths, weaknesses, and potential benefits.

- Procures, configures, and installs server hardware and software.

- Maintains current knowledge of server operating systems.

- Responsible for performing all system updates for the purpose of system stability and security.

- Monitors and maintains the datacenter environment.

- Provides customer support to all levels of computer users in a timely manner, assisting them to effectively utilize computer systems, networks, and PC peripherals.

- Assist, as necessary, with hardware and application training for end users.

- Aids with the maintenance of equipment specifications, model and serial number information, warranty information, and licensing documentation for all company personnel computers and applications.

Core Competencies:

- Excellent oral and written communication skills; excellent interpersonal skills for effective interaction with other personnel, both public and private consultants.

- The ability to reason analytically and relate theoretical concepts to actual needs.

- Flexible and adaptable to changing work situations and priorities

- Demonstrated proficiency in different personal computer operating environments.

- Excellent planning and organizing skills with minimal supervision.

- The ability to obtain and/or maintain a valid Georgia driver's license.

- The ability to learn North Georgia EMC’s policies and procedures.

- The ability to satisfactorily pass North Georgia EMC’s pre-employment, post-offer physical examination and drug screen.

Physical Demands:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work. Visual acuity is required for administrative machine operation.

Working Conditions:

General office environment; requires the flexibility to work irregular hours for assignment completion; requires the ability to work during emergencies and availability during inclement weather.

Core Values:

- Safety: Continually adheres to regulations and ongoing training to maintain a safe work environment for all.

- Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions.

- Engagement and Growth: Takes responsibility for own actions, success and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgement and embraces constructive criticism and challenges. Seeks opportunities to learn and share knowledge.

- Integrity: Honest, respectful, kind and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality.

- Teamwork: Provides assistance, information or other support for the team to build or maintain relationships.

- Customer Commitment: Puts the convenience of the members and internal customers first; asks for and values opinions of those whom they serve. Provides solutions with a sense of urgency and concern while being present, open and empathetic.

- Community Minded: Desires to make a difference in the communities served by NGEMC.

- Change: Constantly seeks opportunities to develop better services and more efficient processes.