Business Analyst, Change Management and Production Support

Job Title: Business Analyst, Change Management & Production Support

Location: This position is hybrid and located in Mississauga, ON or Houston, TX

Who We Are:

Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Job Summary:

The Business Analyst plays an integral role in our strategic and operational capability at Just Energy. The Business Analyst works as part of a service group who act as a resource base for all functional areas of the company. This in turn enables Analysts to gain exposure to many areas of Just Energy’s business and develop a broad-based experience that prepares them for a variety of other growth-oriented roles in the company. The successful candidate will need strong SQL and analytical skills, initiative, and teamwork to ensure production support issues are tended to timely and swiftly with the goal of minimizing downtime and impact to Just Energy operations and revenue. The successful candidate will have a blend of highly analytical skills, proficiency in systems with a view to full automation and soft skills to work with business partners. This role will require the Business Analysts to lead or participate in projects such as technology upgrades, system migrations, and business process improvement initiatives. Cross functionally, the position works with the Sales, Sales Operations, Pricing, Regulatory, Legal, Customer Service, and Operations teams to coordinate and ensure assignments are executed successfully. This role is highly visible across the company and will require a driven leader to work in a fast paced and dynamic environment.

Responsibilities:

Requirements:

Years of Experience:

Education:

Technology Requirements:

Benefits:

Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

Just Energy and its subsidiaries are an equal opportunity employer. We are committed to building a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply.

Primary Location

US-TX-Houston

Other Locations

US-TX-Houston

Work Locations

TX-Hou-Westheimer

Job

Operations

Organization

US

Schedule

Regular

Shift

Standard

Employee Status

Entry Level

Job Type

Full-time

Job Level

Day Job

Travel

No