Job Title: Senior IT Lead
Company Overview
TransTech is a leading provider of specialized infrastructure and custom-engineered equipment for diverse industries. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety standards.
TransTech’s companies provide comprehensive solutions for gas and liquid processing, storage, transfer, and utilization, adhering to ASME, API, and TEMA standards to ensure reliability and precision in every project.
From individual servic es to full project solutions, TransTech’s teams deliver expert engineering, fabrication, construction, operations and maintenance, supporting projects nationally and internationally. We help customers achieve impactful, sustainable results with a commitment to safety, community, and environmental responsibility.
Job Summary
This newly created role will take a lead role in day-to-day IT operations, manage infrastructure projects and support the standardization of IT processes across the company. The Senior IT Lead will collaborate with internal teams and external service providers to ensure seamless technological operations, enhance security, and foster innovation to support business growth.
Essential Duties And Responsibilities
IT Service Management:
•Oversee and direct activities with our IT Service Management company to ensure high-quality service delivery and issue resolution.
•Act as the primary point of contact for escalated issues and service performance reviews.
Employee Onboarding/Offboarding
•Oversee smooth transitions for new hires and departing employees, ensuring timely setup, access provisioning, and equipment recovery.
•Coordinate with HR and relevant departments to streamline processes.
Infrastructure Project Management
•Lead infrastructure projects, including Wi-Fi deployment at facilities, consistent Wi-Fi naming conventions, firewall rule standardization, and VPN configuration.
•Develop project plans, manage timelines, and coordinate with vendors and internal teams to ensure successful delivery.
Hardware And Software Management
•Manage computer upgrades, hardware purchasing, inventory tracking, and upgrades.
•Ensure cost-effective procurement and compliance with organizational standards.
Security And Policy Enforcement
•Oversee daily security operations, including monitoring, incident response, and policy enforcement.
•Collaborate with the IT Director to implement and maintain robust cybersecurity measures.
Innovation And Growth
•Provide technical expertise to identify opportunities for innovation and scalability.
•Recommend solutions to enhance operational efficiency and support business objectives.
Process Standardization And Policy Development
•Assist in standardizing IT processes across the organization to ensure consistency and scalability.
•Contribute to the creation and documentation of IT policies to support a growing company.
Technical Expertise
•Leverage in-depth knowledge of Microsoft Entra, Azure, Exchange, DNS, Active Directory, and Microsoft Office 365 to support and optimize IT operations.
•Troubleshoot complex issues and provide guidance to the IT team and end-users.
Education And/or Experience
•Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
•5+ years of experience in IT operations, with at least 2 years in a leadershiprole.
•Proven experience managing IT infrastructure projects (e.g., Wi-Fi, firewalls, VPNs).
•Strong knowledge of Microsoft Entra, Azure, Exchange, DNS, Active Directory, and Microsoft Office 365.
•Experience with IT service management, vendor coordination, and oversight.
•Familiarity with Windows 11 deployment and hardware lifecycle management.
•Understanding of cybersecurity best practices and policy enforcement.
•Excellent project management skills with the ability to prioritize and meet deadlines.
•Strong communication and interpersonal skills to collaborate across departments.
•Ability to innovate and propose solutions to support organizational growth.
Preferred Skills
•Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL Foundation.
•Experience in a multi-site or growing organization.
•Knowledge of IT policy development and process standardization.
•Experience with back-end support of multiple ERP systems.
Work Environment
•Hybrid or on-site work as required, with occasional travel to company facilities for project implementations. Availability for after-hours support during critical incidents or project milestones
Personal Attributes / Skills
•Must be dependable and trustworthy.
•Continuous improvement orientation / process improvement mindset.
•Proven ability to forge strong cross-functional business partnerships.
•Willing to embrace change and able to implement sustainable change.
•Must possess a sense of urgency, a strong work ethic and results orientation.
•Ability to interact with all levels of management and work in a team-oriented environment with a service attitude.
•Leadership, team building and coaching/mentoring skills.
•Good planning and organization skills combined with strong written and oral communication skills.
•Ability to work independently with minimal supervision.
•Sound judgement and experience to apply to new situations.
Benefits Designed To Work For You
•Free HSA health plan or traditional PPO
•401(k) with generous company match (Safe Harbor)
•Dental, vision, and optional coverage like accident & critical illness insurance
•HSA and FSA accounts to save on healthcare costs
•Company-paid Life, Long Term Disability, and AD&D insurance
•Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program
•Discounts on gyms, shopping & entertainment
•Health benefits kick in fast – first of the month after 30 days
Time Off
We offer a variety of paid time off options to support rest, wellness, and personal needs:
This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
#TTE
Charlotte, NC
full time
