Manager of Sales Coordination

Description POSITION SUMMARY

Martin Marietta Magnesia Specialties, LLC, a leading manufacturer of magnesia and specialties products, is seeking a proactive and hands-on Manager of Sales Coordination for its Raleigh, NC Office. This individual will act as a working manager, responsible for leading a team of sales coordinators while actively participating in daily operations including customer service, order processing, and shipment coordination.

This position requires a highly organized leader who can build team capability, ensure operational accuracy, and serve as a key liaison between customers, the sales team, and internal departments.

Key Responsibilities Leadership & Team Management

- Lead and mentor the sales coordination team; provide direction, coaching, and development to support individual and team performance.

- Establish clear performance expectations and monitor daily work output, accuracy, and responsiveness.

- Drive a customer-focused culture, ensuring service levels and relationships meet or exceed expectations.

- Collaborate with the broader sales, logistics and production teams to ensure cross-functional alignment.

- Conduct regular performance reviews and provide feedback, training, and support as needed.

- Identify and implement process improvements to enhance workflow efficiency and accuracy.

Working Manager Duties

- Actively manage a set of customer accounts, handling order processing, shipment coordination, and inquiry resolution.

- Manage escalated customer issues, including credits and rebills, with a solution-oriented approach.

- Assist with key account support, including documentation, follow-ups, and communication.

- Maintain detailed records and ensure ERP system accuracy for all customer orders and transactions.

Operational Oversight

- Develop and monitor KPIs to measure service performance, efficiency, and accuracy.

- Ensure compliance with company policies, procedures, and safety standards.

- Participate in and support audits, reporting requirements, and other administrative tasks.

A member of the S&P 500 Index, Martin Marietta is an American-based company and a leading supplier of heavy building materials – including aggregates, cement, ready-mixed concrete and asphalt. Through a network of operations spanning 28 states, Canada and the Bahamas, dedicated Martin Marietta teams supply the foundational resources upon which our communities thrive. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.

At Martin Marietta, we strive to work with the best and the brightest – those who have the potential to become our company's future leaders. Each of our roughly 9,500 people shares a common purpose regardless of their professional role or work environment. Together, we utilize our diverse skills and experiences to drive our company and its extraordinary culture forward. Our aim is to build on our foundation of success and help values-driven and hardworking people realize their full potential. When you decide to invest your career in Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.

In return, we offer a highly competitive benefits package, including:

- Medical

- Prescription Drug

- Dental

- Vision

- Health Care Reimbursement Account

- Dependent Care Reimbursement Account

- Wellness Programs

- Employee Assistance Plan

- Paid Holidays and Vacation

- 401(k) with Company matching

- Pension

- Salary Continuation – Short-Term Disability

- Long-Term Disability Options

- Employee Life Insurance

- Spouse & Dependent Life Insurance

- Business Travel Accident Insurance

- Direct Deposit Payroll

- Educational/Tuition Assistance Plan

- College Scholarship Program – for dependent children

- Matching Gift Program

- New Auto Purchase Discount Plans

At Martin Marietta, we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.