Constellation

Manager IT - Salesforce CRM

Manager IT - Salesforce CRM
Notice info
LocationHouston, TX
Job Typefull time
Salary$147,600-$164,000
On-site
Utilities

About This Job

Who We Are

As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.

TOTAL REWARDS

Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $147,600 to $164,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose Of Position

Oversee the implementation, customization, and maintenance of a multi-org Salesforce CRM solution including the management of complex data integrations between Salesforce and other systems. Plan and manage resources, finances, scope and services within a functional area of Information Technology to deliver business results. Provide IT products, services and solutions on time, within budget and with the required functionality. Establish, maintain and enhance relationships with clients. Participate in developing and implementing strategy/policy. Manage large-scale projects of high complexity, size and change management risk.

Primary Duties And Accountabilities

Lead in the development of standards and decisions regarding architectural and functional changes to systems and applications
Identify and implement strategies to optimize the performance and scalability of the Salesforce platform
Ensure data quality, integrity, and security within the Salesforce platform
Lead and manage IT staff and resources in accordance with IT Business Plan. For projects: Plan and manage scope, schedule, and budget for defined deliverables in accordance with IT project management standards. For operations/application maintenance: Plan and manage to defined service level agreements at agreed upon budgets.
Lead and manage IT projects and associated system integrators to deliver projects of medium to high complexity.
Operate utilizing standard processes as defined within the Management Model. Oversee process improvement efforts and ensure adoption of standard processes and procedures that deliver sustainable top quartile cost and performance levels.
Establish, maintain, and enhance relationships with business and IT partners. Communicate status to key stakeholders on a regular basis.
Maintain current business knowledge/acumen, including application of technology solutions to deliver business results.
Evaluate performance and provide coaching for IT personnel. Participate in career development and succession planning processes. Promote diversity and foster teamwork, collaboration, and a learning organization. Provide input on development and retention processes for IT employees.
Prepare and manage budget for area of responsibility.


Minimum Qualifications

Bachelor’s degree in Computer Science or related discipline and typically 8 to 10 years' experience in Software Development or equivalent combination of education and work experience.
Strong technical knowledge of Salesforce architecture and native technologies (Apex classes, triggers, flows, lightning web components, configurations, customization, SOQL/SOSL, platform events) with hands on experience preferred
Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, CRM Analytics, Heroku, and other relevant Salesforce products
Experience in Energy & Utilities cloud in the mix beyond Sales and Service
Experience managing teams with Scrum or Kanban
Strong knowledge of business practices and processes in Salesforce.
Experience leading and managing IT projects or subteams and knowledge of IT project management.
Experience leading and managing technical personnel.
Strong judgment and excellent analytical ability.
Excellent communications skills and ability to work effectively with all levels of IT and business management and with vendors.
Experience managing budgets for functional area of responsibility.


Preferred Qualifications

Graduate degree.
Project Management certification.
Salesforce certification(s) - one or more of the following

+ Salesforce Certified Administrator + SF Certified Platform App Builder + Salesforce Certified Sales Cloud Consultant, Service Cloud Consultant, EC Consultant + Salesforce Certified Integration Architecture Designer

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