Machinery Support Engineer

Company Overview Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power, and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Technical Support is responsible for providing technical expertise for the NCS organization. Responsibilities include the development of regional technical support roles, escalation support for the regional teams, consolidating and reviewing all warranty claims, liaison with product company stakeholders on systemic issues, leading all RCA's and tooling design. They will also assist with the development of tools, presentations, communication documents, and work instructions related to the products supported by the Nikkiso service group. Technical Support will also be accountable for all technical service bulletins and providing feedback to product companies to improve product quality.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Qualifications

The ideal candidate is a results-oriented and experienced professional with a proven track record in Service environments leading the technical aspects of product management.

Physical Demands

EEOC Statement

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.