Installation Helper

Basic Function:

· The basic function of the Installation Helper is to take direction from the Installation Lead to properly install residential/commercial HVAC equipment.

Responsibilities

· Work under the direction of the Installation Lead

· Help install equipment properly

· Be neat and clean at all times

· Attend training classes to maintain expertise in the field

· Adhere to proper paperwork procedures (model and serial numbers, time keeping, tool stock)

· Take direction regarding scheduling from Installation Lead

· Keep Installation Manager and Installation Lead informed on project status

· Follow through on problems that may arise on job site

· Communicate with customers after arriving at job site to go over project plan

· Communicate with office staff and turn in all completed and accurate paperwork

· Keep a clean, organized and stocked work truck

· Complete start up sheet on every job

· Other tasks as requested by Installation Coordinator

Qualifications

· High school diploma or equivalent

· Good mechanical ability

· EPA certification or working toward certification

· Ability to take direction from Installation Lead

· Ability to represent Rogers Heating & Cooling in a professional manner with customers, vendors, staff and the general public

· Work well under pressure

· Safety minded

· Valid driver’s license and clean driving record

· Ability to work independently in a timely manner, making sure job is done correctly the first time

· Ability to handle difficult customer issues

· Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events

· Good communicator—works well with different personality types

Working Conditions

· This position works in the field. Is exposed to driving hazards. Adherence to Safety Policy and Driving Safety Policy is vital.

Physical Demands

· The physical demands for this position are heavy. Must be able to lift/carry up to 50 pounds

Mental Requirements

· Self-motivated and able to handle rapidly changing priorities and several tasks simultaneously

· Must be able to respond to difficult situations with customers and co-workers with high level of professionalism

· Must be able to communicate effectively with vendors and co-workers

· Must be able to follow safety guidelines at all times

· Must have ability to lead effectively

Internal Relationships

· Communicates and interacts with employees on all levels in the office

· Sets an example for employees in the entire company

External Relationships

· This position will have high level of contact with customers and vendors; and will be required to maintain professional communication and appearance at all times during work hours.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

Schedule:

Work Location: In person