Inside Sales Representative

The Inside Sales Representative – Industrial is responsible for supporting our Industrial Distributors and National Account Customers on opportunities throughout various stages of the sales process. This position is focused on delivering exceptional support within an assigned region for the Generac Industrial Power Division.

Minimum Qualifications

- Associate’s degree or equivalent experience;

- 2 years’ experience in sales, customer service or with a power generation OEM;

- Valid driver’s license with the ability to travel up to 15% of the time.

Preferred Qualifications

- Bachelor’s degree;

- Demonstrated achievement in a direct sales role;

- Experience selling industrial or technical products with an electrical or mechanical background;

- Experience supporting a distribution network with a technical product;

- Experience delivering presentations, conducting training and providing product solutions;

- Experience with preparing quotations and interpreting product specifications;

- Experience using SAP or equivalent ERP;

- Experience working with a CRM program;

- Experience working with Microsoft Office products in a professional environment.

Essential Duties

55%

Develop and retain relationships with industrial distributors by offering various levels of support throughout the sales process;

- Lead and drive administrative and operational sales functions;

- Assist distributors with various product related inquiries using in-depth product knowledge;

- Utilize consultative sales skills to cross-sell complex products to exceed distributors’ needs;

15%

Resolve issues and technical questions from customers and distributors;

- Act as first point of contact for technical questions and technical documentation requests;

10%

Monitor distributor project activity and pipeline information within a CRM, including running reports and monitoring project status;

10%

Review and facilitate discount requests (e.g., smart pricing discounts and quarterly promotions);

Other Duties As Assigned And The Following

- Deliver sales presentations, product updates, marketing information, training sessions, and various notifications to customers within the distribution network;

- Introduce distributors to channel and marketing related programs;

- Introduce customers to the Generac program and train them to use Generac web portals;

- Act as SAP Super User within functional area as assigned;

- Perform other duties as assigned.

Knowledge, Skills And Abilities

- Well-developed problem solving and negotiation skills;

- Exceptional organizational and time management skills;

- Excellent interpersonal skills with the ability to communicate in a professional manner, both verbally and in writing, to build and establish lasting relationships;

- The ability to manage multiple accounts and facilitate a high volume of requests;

- Self-determination to exceed Generac Industrial Distributors satisfaction is essential.

Level of Independence: Acts independently under the direction of the Senior Manager of Sales Operations.