Dispatcher III - Shift Lead

Overview:

The Dispatcher III – Shift Lead is responsible for overseeing night shift logistics and transportation activities to support safe and efficient operations. This role involves real-time monitoring of driver activity, transportation planning, and effective communication with vendors and internal field/office personnel. The ideal candidate will have experience in oilfield operations and transportation management systems and demonstrate strong leadership, time management, and organizational skills.

Responsibilities:

- Lead nightly dispatch operations, ensuring the safe and efficient transport of materials, production water, and service-related tasks.

- Assign, track, and document workflows using systems such as Gemini, Open Invoice/Open Ticket, Airtable, and Excel.

- Maintain effective and timely communication with vendors, field operations, office personnel, and support teams.

- Coordinate job orders received via phone, email, or work order software for hauling/disposal of waste, production water, or service requests.

- Monitor and verify driver activity and ensure accurate data recording within operational systems.

- Maintain updated contact and job status records through voice/text communication and daily email reports.

- Create and manage a current log of all in-progress and completed work.

- Resolve discrepancies and operational issues promptly to avoid downtime or production delays.

- Align vendor expectations and work outputs with contract requirements.

- Perform additional duties as assigned by management.

Qualifications:

- Prior experience in dispatch, logistics coordination, or transportation planning, preferably in an oilfield or industrial setting.

- Proficiency with transportation management tools such as Gemini, Open Invoice/Open Ticket, Airtable, and Excel.

- Strong leadership and shift supervision capabilities.

- Excellent verbal and written communication skills.

- Strong organizational, multitasking, and problem-solving abilities.

- Willingness and ability to work night shifts and a 7-on / 7-off rotation.

- High school diploma or equivalent; additional training in logistics or operations is a plus.