Data Team Supervisor

LOCATION:

AREA:

Sales & Marketing and Communications

BASIC FUNCTION:

This position is essential for converting data into vital insights that drive digital growth within our eCommerce tools, enhancing both technical performance and user experience. It combines responsibilities of a team lead and an individual contributor. The role involves conducting data analysis to evaluate user experience and adoption, offering recommendations for Gerdau's go-to-market strategy. As a team lead, the Data Analyst will define requirements, prioritize tasks, and manage the backlog for Customer Insights. They will also coordinate deliverables, scope, and timelines with stakeholders, working closely with the Digital Portfolio Manager to develop action plans, analyze research findings, and present strategies that align with the organization's strategic objectives.

NATURE AND SCOPE:

The Data Analyst will be a champion of Gerdau eCommerce solutions for both external and internal customers. This individual will support the digital analytics program by tracking, measuring, analyzing and reporting insights related to customer journey and into the company's online performance and opportunities. The Analyst will plan and manage the backlog and deliverables of the Customer Insights team and support data science project related to optimizing, estimation and ML. The Data Analyst will be responsible for Customer Insights Power BI reports and workspace (development, testing, timely refresh, quality of the reports and best practices), regression/statistical modeling and predictive capabilities (development and routine analysis). Bases on analysis and insights the Data Analyst will recommend specific actions to drive business objectives.

SUPERVISORY RESPONSIBILITIES & REPORTING STRUCTURE:

PRIMARY DUTIES AND RESPONSIBILITIES:

The Data Analyst will perform these duties with minimal management validation:

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS:

The Data Analyst may be required to travel approximately four times per year to visit customers, mills, seminars, trainings and/or attend trade shows and trade association meetings.